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Country Cascades Waterpark Resort

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Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Waterslide
Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Family Room, Balcony, Poolside | Balcony

Overview of Country Cascades Waterpark Resort

Country Cascades Waterpark Resort

2.5-star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
Map
204 Sharon Dr, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationPigeon Forge Factory Outlet Mall6 min walk
  • Popular LocationIsland at Pigeon Forge8 min walk
  • Popular LocationLeConte Center At Pigeon Forge18 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive

Room options

About this area

Pigeon Forge

Country Cascades Waterpark Resort is located in Pigeon Forge. The Comedy Barn Theater and Titanic Museum are cultural highlights, and travellers looking to shop may want to visit Island at Pigeon Forge and Tanger Outlets. Travelling with kids? Don't miss WonderWorks and Dollywood. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Comedy Barn Theater - 4 min walk
  • Pigeon Forge Gem Mine - 6 min walk
  • Pigeon Forge Factory Outlet Mall - 6 min walk
  • Island at Pigeon Forge - 8 min walk
  • LeConte Center At Pigeon Forge - 18 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

About this property

Country Cascades Waterpark Resort

Family-friendly hotel, remodelled in 2017
A free breakfast buffet, free water park access and laundry facilities are just a few of the amenities provided at Country Cascades Waterpark Resort. In addition to a fireplace in the lobby and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A computer station, express check-in and a vending machine
  • Tour/ticket information, smoke-free property and a lift
  • Guest reviews speak highly of the family-friendly amenities
Room features
All guest rooms at Country Cascades Waterpark Resort feature perks, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and in-room safe (surcharge). Guest reviews speak well of the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and shower/bath combinations
  • 32-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AMโ€“10 AM

Things to do

  • Free water park access
  • Heated pool
  • Lifeguards on site
  • Seasonal outdoor pool

Family friendly

  • Fence around the pool
  • Free water park access
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Renovated entire property โ€“ January 2017
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • In-room safe fee: USD 1.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
When an accessible room is requested or required, this property will not allow guests to book a non-accessible room.

We should mention

The seasonal pool will be open from 11 March to 15 October
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Hotel
Country Cascades Hotel Pigeon Forge
Country Cascades Pigeon Forge
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Waterpark Pigeon Forge
Country Cascades Waterpark
Country Inn Pigeon Forge
Pigeon Forge Country Inn
Country Cascades Hotel Pigeon Forge
Country Cascades Waterpark Resort Hotel
Country Cascades Waterpark Resort Pigeon Forge
Country Cascades Waterpark Resort Hotel Pigeon Forge

Frequently asked questions

Does Country Cascades Waterpark Resort have a pool?

Yes, this property has a seasonal outdoor pool. Pool types include heated pools.

How much does it cost to stay at ?

As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at on 2 Nov 2022 start from RMย 333.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Country Cascades Waterpark Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Country Cascades Waterpark Resort?

Self-parking is free at this property.

What time is check-in at Country Cascades Waterpark Resort?

Check-in is from 4:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Country Cascades Waterpark Resort?

Checkout is at 10:00 AM.

Where is Country Cascades Waterpark Resort located?

This family-friendly Pigeon Forge hotel is within a 10-minute walk of The Comedy Barn Theater and Island at Pigeon Forge. LeConte Center At Pigeon Forge and Titanic Museum are also within 2 mi (3 km).

Can I cancel my reservation for free at Country Cascades Waterpark Resort and receive a full refund?

Yes, Country Cascades Waterpark Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Country Cascades Waterpark Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 772 out of 1371 reviews
5 - Excellent 56%
Rating 4 - Good. 398 out of 1371 reviews
4 - Good 29%
Rating 3 - Okay. 121 out of 1371 reviews
3 - Okay 9%
Rating 2 - Poor. 54 out of 1371 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 1371 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Gary
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Sep 2022

5/5 Excellent

beverly
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2022

3/5 Okay

Lisa, Lapeer
Travelled with partner
Liked: Staff & service
In a good location. Decent place. Indoor pool not open. Honeymoon suite room was to bright at night. No way to cover top window. Hallway like old carpet, even though it was vacuumed. Staff nice, breakfast was good.
Stayed 2 nights in Sep 2022

5/5 Excellent

Bethany
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property did not disappoint. The kids loved the water area, staff was amazing as always, clean facilties and breakfast was great!!
Stayed 3 nights in Sep 2022

4/5 Good

Stephanie
Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The pool and water park were really nice to have. The wrist bands were convenient but broke a lot on the kids. The room was outdated a bit, not very clean and i didn't like that we had to go down a scary shaky spiral staircase in the dark at night to go to the bathroom. The pull out bed was very thin and uncomfortable even for a little kid. The breakfast was really good so we appreciated that. Staff was nice.
Stayed 5 nights in Sep 2022

5/5 Excellent

Melissa
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time.
Stayed 3 nights in Sep 2022

5/5 Excellent

Jennifer
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Check in was fast and convenient. ALL staff was very courteous to us throughout our visit. Breakfast was very good. So much variety to choose from. Would highly recommend especially for families
Stayed 2 nights in Sep 2022

2/5 Poor

Agustin
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is pretty rundown, itยดs good that they are working on it, as the current states is bad. Our room smelled bad (like humidity and musky), and there is no window to open. The fitness center is closed, and we were not told about this. There was no room cleaning service. Would not recommend at any price range.
Stayed 2 nights in Sep 2022

1/5 Terrible

Ashley
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If youโ€™re staying with a large group, Iโ€™d ask to see their policies. We were told that weโ€™d be removed from the property if there were more than 1 pizza box per table around the pool area. I wish I was making this up.
Stayed 2 nights in Sep 2022

5/5 Excellent

Elaine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Staff was very friendly and accommodating. Room was clean. My kids had a great time in the waterpark. The lifeguards where very keen in their job. I felt safe having them around.
Stayed 1 night in Sep 2022