Surfside Beach Resorts from RM831

"horrible "

"Room very Clean. The door lock was missing on arrival but team sent someone very quickly to install a new one. Rooms very old and smell a bit musty. "

"Excellent stay."

"NA"

"A/c was the coldest I have experienced in a hotel in Florida in years."

"Great experience overall "

"The bedding had to be changed because it wasn’t clean. The refrigerator made an annoying sound all night. I think the motor was dying. They responded right away to change the bedding, but nothing could be done about the refrigerator. The A/C fan somewhat drowned out the sound. The location is great. Not far from the Cruise Port."

"Hotel has a weird smell and the person who checked us in was not friendly. Felt a bit suspicious above arrival. "

"I had an overall amazing stay at B Ocean Resort and would absolutely give it five stars. The property itself is beautiful, the atmosphere is vibrant and relaxing, and the amenities were truly 10/10—everything from the beach access to the pool and service exceeded expectations. That said, I do want to share one part of my experience that didn’t match the rest. I paid an additional $100 to upgrade my room from a standard king to an oceanfront balcony king, but unfortunately the room I received was not in great condition and felt below the standard of the resort. It was disappointing given how incredible everything else was. I also followed the instructions provided by management to reach out via text before posting a review. I did send a message and provided my information, but unfortunately never received a follow-up, which was a bit disappointing as I was hoping to resolve the issue directly. Aside from that, the staff, location, and overall experience were outstanding. I genuinely loved my time there and would definitely return, just hoping for a better room experience and communication next time."