Novotel Samator Surabaya Timur
4.0 star property

Upscale hotel with bars/lounges and fitness centre

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Novotel Samator Surabaya Timur

Photo gallery for Novotel Samator Surabaya Timur

2 bars/lounges
Exterior
Minibar, desk, laptop workspace, soundproofing
Restaurant
Massage

Overview of Novotel Samator Surabaya Timur

8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM 161
Price available on 21/04/2024

Explore the area

Jl Kedung Baruk 28 Rungkut, Surabaya, 60298
  • Popular LocationGalaxy Mall5 min drive
  • Popular LocationSurabaya Zoo6 min drive
  • Popular LocationTunjungan Plaza9 min drive
  • AirportSurabaya (SUB-Juanda)30 min drive
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Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Eco-friendly toiletries
Minibar
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Twin Room, 2 Single Beds

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Suite, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Bathrobes
Eco-friendly toiletries
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Surabaya

Located in Surabaya, Novotel Samator Surabaya Timur is near the airport. The area's natural beauty can be seen at Taman Bungkul and Korea Park, while Mpu Tantular Museum and House of Sampoerna are cultural highlights. Surabaya Zoo and Taman Hiburan Rakyat are also worth visiting.

What's nearby

  • Galaxy Mall - 5 min drive
  • Surabaya Zoo - 6 min drive
  • Royal Plaza Surabaya - 7 min drive
  • Surabaya Plaza Shopping Mall - 8 min drive
  • Tunjungan Plaza - 9 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Tandes Station - 21 min drive
  • Surabaya (SUB-Juanda) - 31 min drive

Restaurants

  • Socra - 6 min walk
  • Carnis Steak Pizza & Pasta - 9 min walk
  • Soto Banjar Cik Moy - 9 min walk
  • Sop Kaki Sapi Pak Kusnan - 10 min walk
  • Delisia - 9 min walk

About this property

Novotel Samator Surabaya Timur

Upscale hotel near the airport
Take advantage of a corner/local shop, an arcade/games room and dry cleaning/laundry services at Novotel Samator Surabaya Timur. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at FOOD EXCHANGE, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and 2 bars.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, a 24-hour front desk and a lift
Room features
All 261 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 42-inch TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Indonesian

Sustainability

Sustainability practices

100% renewable energy
At least 10% of profits reinvested in community and sustainability
Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM–10 AM for a fee: IDR 145,200 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • FOOD EXCHANGE

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • Conference centre

Outdoors

  • Dock

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 2017
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 145200 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 250000 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Samator Surabaya Timur Hotel
Novotel Samator Timur Hotel
Novotel Samator Timur
Novotel Samator Surabaya Timur Hotel
Novotel Samator Surabaya Timur Surabaya
Novotel Samator Surabaya Timur Hotel Surabaya

Frequently asked questions

Does Novotel Samator Surabaya Timur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Samator Surabaya Timur?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Novotel Samator Surabaya Timur on 21 Apr 2024 start from RM 161.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Samator Surabaya Timur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Samator Surabaya Timur?

Self-parking is free at this property.

What time is check-in at Novotel Samator Surabaya Timur?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Samator Surabaya Timur?

Checkout is at noon.

Does Novotel Samator Surabaya Timur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per vehicle applies.

Where is Novotel Samator Surabaya Timur located?

Situated near the airport, this hotel is 2.4 mi (3.9 km) from University of Pembangunan Nasional Veteran and 2.6 mi (4.1 km) from Sepuluh November Institute of Technology. Galaxy Mall and Airlangga University are also within 6 miles (10 km).

Novotel Samator Surabaya Timur Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 47 reviews" "
Rating 8 - Good. 13 out of 47 reviews" "
Rating 6 - Okay. 8 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024

2/10 Terrible

suhail

Stayed 4 nights in Dec 2023

8/10 Good

Chin Huat

Stayed 1 night in Sep 2023

6/10 Okay

Chin Huat

Stayed 1 night in Sep 2023

10/10 Excellent

Adeleen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

adi

Stayed 9 nights in Jun 2023

6/10 Okay

Ronnie

the breakfast buffet was limited, catering for the locals only
Stayed 1 night in May 2023

8/10 Good

Surya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the service is good, and the staff, breakfast are excellent, and make our vacation complete.👍👍👍
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Clean and spacious
Stayed 1 night in Dec 2020

6/10 Okay

Marc

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel before and I don’t know whether it was to do with coronavirus or not but this stay didn’t meet expectations. When we turned down the bedcover to sleep on the first night, we were surprised to find a stain on the bedsheet, just a bit bigger than a 500 rp coin. Upon seeing this I wanted to change the room but my partner didn’t want to cause a fuss. So we stayed in the room but we should have asked for another room considering the other faults I found. There was a large
Stayed 3 nights in Oct 2020