Verified
4/10 Poor
Yagoub
18 Apr 2026
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Yagoub
Stayed 5 nights in Apr 2026
Luxpoint Hotel Surabaya
3.5 star property
Choose dates to view prices
Photo gallery for Luxpoint Hotel Surabaya
You can look forward to dry cleaning/laundry services, a bar and a business centre at Luxpoint Hotel Surabaya. Free in-room WiFi and a restaurant are available to all guests.
Reviews
6.46.4 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
- Bar
The current price is RM54
RM54
RM66 total
includes taxes & fees
22 May - 23 May
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Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for IDR 150000.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: IDR 50000.00 per stay
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 150000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 2309210051786, 55130
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Luxpoint Hotel Surabaya pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Luxpoint Hotel Surabaya?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Luxpoint Hotel Surabaya on 22 May 2026 start from RM54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Luxpoint Hotel Surabaya?
Self-parking and valet parking are free at this property.
What time is check-in at Luxpoint Hotel Surabaya?
Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at Luxpoint Hotel Surabaya?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Luxpoint Hotel Surabaya located?
Located in Gubeng, this hotel is within 3 miles (5 km) of Monument Of Suroboyo, Mpu Tantular Museum and Taman Bungkul. Korea Park and House of Sampoerna are also within 3 miles (5 km). Ngagel Station is 27 minutes by foot.
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Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.6
Location
7.8
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
10 - Excellent
1
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 6 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 6 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 6 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
wiwin hendra
18 Mar 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick check-in and friendly staffs
Nice comfy bed
Clean bathroom
Small room but complete facility
wiwin hendra
Verified
2/10 Terrible
ANDREW
17 Oct 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly bad.
Hotel property was very bad. Service was terribly bad. I could not check in the reason was they did not receive the hotel confirmation from hotels.com, they said. After having long conversation, finally they allow me to check in. NO HOT WATER. THE LINEN WAS NOT CLEANED. Over all, the HOTEL WAS TERRIBLE. I WILL NEVER STAY IN THAT HOTEL AGAIN. NEVER! NOT RECOMMENDED HOTEL!!!
ANDREW
Verified
8/10 Good
Verified traveller
15 Feb 2016
Liked: Cleanliness, staff & service, property conditions & facilities
BILIK KECIL SEMPIT DAN INTERNETNYA SANGAT PERLAHAN
Verified traveller
Verified
10/10 Excellent
Nuliwati
13 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar fam ternyata kecil
Nuliwati
Stayed 1 night in Aug 2019
Verified
6/10 Okay
Verified traveller
6 Jan 2017
Liked: Room comfort