Skip to main content

Regantris Surabaya

4.0 star property
Travelers start their day with a garden-view breakfast at this urban retreat, then unwind with expert massage treatments for a perfect balance of relaxation

Choose dates to view prices

In the center of Surabaya, Artotel provides a peaceful escape with convenient airport shuttle service. Guests enjoy meals at RoCA restaurant or coffee at the onsite café. The property offers practical comforts including free WiFi, an onsite spa, garden, and hair salon.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby sitting area
ibis Surabaya City Center
Surabaya Center
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 92 reviews
The price is RM69
RM83 total
includes taxes & fees
7 Jun - 8 Jun
ibis Surabaya City Center
Compare similar properties

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

10 children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: IDR 310000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector

Frequently asked questions

Is Regantris Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Regantris Surabaya?

Valet parking is free at this property.

What time is check-in at Regantris Surabaya?

Check-in begins at 2:00 PM.

What time is check-out at Regantris Surabaya?

Checkout is at noon.

Does Regantris Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 310000 per vehicle applies.

Where is Regantris Surabaya located?

Located in Surabaya Center, this spa hotel is within a 10-minute walk of Korea Park, Lapangan Thor Stadium, and House of Sampoerna. Taman Bungkul and Mpu Tantular Museum are also within 1 mile (2 km). Ngagel Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 84 reviews
Rating 8 - Good. 35 out of 84 reviews
Rating 6 - Okay. 13 out of 84 reviews
Rating 4 - Poor. 1 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Good. Average
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay and delicious breakfast
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
19-Nov-19 RM 610 The reception Ms Santi was very helpful when I wanted to print a document to sign & that i had to urgently email back home. She suggested to print, let me sign & then scan for me. And everything was done in 10mins. I really appreciate her initiative and excellent attitude to helping her guests.
Artotel Surabaya
Artotel Surabaya room
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Hotel clean, modern and well maintained with zany decor. Staff really helpful and most speak reasonable English, not common in Borneo. We just had overnight stop so can't comment on location. Dinner in the restaurant was good as well. Happy to recommend Artotel.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semplice con buona locazione. Vicino al centro città
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good exp staying here

Concierge was helpful, quick to respond. One thing about the hotel, they play music in the hallway. You can barely hear it in the room, but still, you can hear a little bit of it. Room was clean, AC was cold. Liked it!
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

感覺退步了

地上有些毛髮，隔音很差，晚歸的旅客關門聲音很大，早餐不如從前優秀。
Stayed 4 nights in Jun 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The property is situated in a good location where there are great cafes close by. The bed and pillows are very comfortable but the rooms are pretty run down, far from what I expected based on the images we saw on Expedia. The hotel staff at the reception on night duty isn’t very helpful when we wanted to lodge a police report at 2AM after my friend realised he lost his wallet.
Stayed 2 nights in May 2019
Verified

8/10 Good

Gisèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon plan pour Surabaya car pas trop loin des ga

Dans un quartier plutôt chic de Surabaya. Decoration originale.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I like the bathroom. The bed is comfortable but I suspect it to have bed bugs. I stayed there for 7 nights and have been seen bugs bites on my body.... The staff is pleasant and honest. I left adaptor upon checked out and came by the next day and asked them to check. They did find it. This is not very common. Usually people won’t care for whatever left when you already checked out.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Peggy

Liked: Staff & service, property conditions & facilities, room comfort
It’s good for business only
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Tunasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Surabaya.

Quick check in, nice welcoming drink. Room was clean, amenities and toiletries were of nice quality. It wasn't really in city centre but close enough. Nice neighborhood, wish I got more time to see about the area.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

rienjani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, the staff are friendly and helpful. Great experience!
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and amazing hidden gem.

It was an amazing experience with Artotel. I was surprised that a 3.5 star hotel could do it impeccably great. It's an art theme hotel done in a tasteful way. The only thing the hotel needs to improve on is putting a bar fridge in the room.
Verified

8/10 Good

YAMATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おしゃれなホテル

ホテルは全体的に清潔感あり、館内ディスプレイもおしゃれな感じです。受付、レストランの対応も良く気持ちよく宿泊できました。
Verified

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, Best Food.

i really like my stay, check in staff were quick, staffs are proactive, nice bed, nice smelling room. clean linens, clean room... comfortable bed. awesome top notch breakfast. definitely worth the value.
Verified

8/10 Good

Verawaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saya menginap dengan keluarga. Lokasi lmyn dekat dengan pusat perbelanjaan. Suasana kamar enak dan bersih.Tempat tidur nyaman Wifi ckp kencang.Pelayanan oke.
Verified

8/10 Good

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little hotel, good value for your money!!

Service is great, friendly staff. Clean air conditioned room, great shower and comfortable bed. Live music at the lobby lounge with a decent wine selection. I would stay at this hotel again and recommend it to my friends and family.
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Modern hotel. A bit nosy as the room is facing main road. Breakfast is good , lots of selections. Massage shop , cafes nearby.
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky fresh & super comfortable

Great hotel with nice blend of art and high end finish, lovely place to stay :)
Verified

10/10 Excellent

suwardy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price good quality

very good and recommended hotel
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

新しく値段の割にキレイで満足のいく、ホテルでした。 歩いて行ける距離に、ファミリーカラオケがある。
Verified

10/10 Excellent

Eka Bagus Krisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

rekomended

konsep hotel yg unik dan bagus.. menu breakfast nya enak utk sekelas artotel.. deket dgn pusat perbelanjaan.staf yg ramah.rekomen bgt deh.
Verified

8/10 Good

Fahrul

Liked: Cleanliness, staff & service

Good room

Kamarnya nyaman, fasilitasnya bagus penuh dengan artistik dan juga enak untuk relaksasi
Verified

8/10 Good

Jumali

Liked: Cleanliness, staff & service, property conditions & facilities

Good

The hotel room cosy clean and service is good but problem no fridge in the room, like I need for to storage my medications and food.