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Reviews of Park Avenue Hotel

3.5 out of 5
Park Avenue Hotel
E-1 Jalan Indah Dua, Taman Sejati Indah, Sungai Petani, Kedah

Reviews

8.4

Very good

Rating 10 - Excellent. 26 out of 77 reviews" "
Rating 8 - Good. 40 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 0 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Norafidah

Stayed 1 night in Sep 2020

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Noor Azman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Sungai Petani
It's a good hotel to stay
Stayed 1 night in Jun 2020

8/10 Good

Izan, Kajang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and friendly staff
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

8/10 Good

Zamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

AB RAHMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel located very near to the highway. The room booked located on the10th floor was big and clean. Malay stalls and surau are within 5-10 minutes walk from the hotel. I am satisfied with my stay in the hotel.
Stayed 1 night in Dec 2019

8/10 Good

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a Positive Experience
Overall, this was a good place. The breakfast was good, with a huge variety. The room was spacious. However, the bed was solid. We ended up trading off who would sleep on the couch, which was vastly more comfortable. We used their laundry service, which was reasonably priced, convenient, and they did a good job. We were there for a wedding, so the hectic schedule forced us to use the room service more than once. The service was reasonably quick and the food was decent, though not as good as breakfast. It is also an easy walk to a bunch of restaurants. For the location, it was great.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommended
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall o.k
Stayed 1 night in Dec 2019

8/10 Good

Noor Azman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights in Sg Petani
Nice location
Stayed 2 nights in Nov 2019

10/10 Excellent

Lee

Stayed 2 nights in Nov 2019

6/10 Okay

Syamsul rimzan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pillow n towel chargeable??
Need towel and pillow cost me rm5 each.never went to other hotel when request extra pillow or towel chargeable.what a hotel this.rm5 yes small but it's that how u make profit.will never go there again.
Stayed 2 nights in Oct 2019

8/10 Good

Tengku

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everythings good
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
The room was nice when we check-in but we are disappointed with the mattress. You can feel the hard spring at the back. Overall, we enjoy staying here.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Ahmad Helmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

wan, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, nice bathroom. Just the water supply not strong enough.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good.
Stayed 1 night in Feb 2019
Response from Azmi Rahman, General Manager of Park Avenue on 31 Mar 2019
Dear Guest, Thank you for your comment and staying with us.

6/10 Okay

Bin Syed Ali

Disliked: Property conditions & facilities, room comfort
3 nights in Sungai Petani
Good location near exit to highway and easy to find. Parking is available. Room fairly good size with good view if surrounding area. Poor room amenities. Bathroom amenities only provided for one person despite ir's a twin room but can be requested from housekeeping each day which is inconvenient. Poor TV reception in the room. Good lobby.
Stayed 3 nights in Jan 2019
Response from Azmi Rahman, General Manager of Park Avenue on 18 Feb 2019
Dear Guest, “Warmest regard from Park Avenue Hotel..! Thank you for staying with us. We are delighted that you found our location and our spacious room to your liking. The problem you mentioned with amenities has been addressed to the Housekeeping Department for further action . We sincerely hope we will be able to welcome you back soon. Thank You.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel in the town
Stayed 1 night in Jan 2019
Response from Mr Azmi, General Manager of Park Avenue on 18 Feb 2019
Dear Guest, “Warmest regard from Park Avenue Hotel..! We thank you for your charming comment and are pleased that our establishment has met your expectations. We wish you a pleasant day and it is with great pleasure that we will welcome you back to during your next stay. Thank You.

10/10 Excellent

faridah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 2 nights in Dec 2018

8/10 Good

Hannah, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to city. Quiet surrounding. Easy access to parking area.
Stayed 1 night in Nov 2018
Response from Azmi Rahman, General Manager of Park Avenue Hotel. on 15 Nov 2018
Dear Ms Hannah, “Warmest regard from Park Avenue Hotel..! Thank you for taking your time to review us. We are glad you enjoyed our peaceful surroundings & the services and facilities of our hotel were to your satisfaction. Such feedback inspires us to maintain the highest standards of hospitality. Hope your stay was enjoyable and we look forward to your next visit with us. Thank You.

8/10 Good

Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Good stay
It was ok
Stayed 1 night in Sep 2018
Response from General Manager on 3 Oct 2018
Dear Guest, “Warmest regard from Park Avenue Hotel..! We thank you for your charming comment and are pleased that our establishment has met your expectations. We wish you a pleasant day and it is with great pleasure that we will welcome you back to during your next stay. Thank You, From Azmi Rahman, General Manager of Park Avenue Hotel.

8/10 Good

SHASITARAAN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service by front office male staff especially
Not even great wen v check in ..very rude doesn't know very basic customerservice sop..im not so sure what was his position ( im refering to 1 malay guy in FO ) how he can b hired? plz gv some training on how to b friendly to guest...other then that everything was pleasent n excellent.all the female receptionist who handle our reservation during c/in & c/out was excellent👍👍
Stayed 1 night in Aug 2018
Response from General Manager on 3 Oct 2018
Dear Mr Shasi, “Warmest regard from Park Avenue Hotel..! Thank you for your comment. The problem you mentioned with our Front desk male staff's customer service has been addressed to the Department Manager as well HR Department for further action . We sincerely hope we will be able to welcome you back soon. Thank You, From Azmi Rahman, General Manager of Park Avenue Hotel.

8/10 Good

RY, Rawang SGOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Cheapest but very comfortable with great location.
Stayed 1 night in Jul 2018
Response from General Manager on 25 Jul 2018
Dear Guest, “Warmest regard from Park Avenue Hotel..! We thank you for your charming comment and are pleased that our establishment has met your expectations. We wish you a pleasant day and it is with great pleasure that we will welcome you back to during your next stay. Thank You, From Azmi Rahman, General Manager of Park Avenue Hotel.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Mohd Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is ok. Friendly staff. Clean room

8/10 Good

Seng Kay Richard

Liked: Cleanliness, staff & service, room comfort
I have stayed in this hotel each time I come to Sungai Petani. This is one of the better hotels in SP. The rooms are huge with a large living area and has a sofa/coffee table for stretching out at the end of the day. However the rooms are showing its age and would do great with a revamp/renovation. Maintenance could be better as the bathtub was cracked and some of the furniture badly scuffed. The room was quite clean but is unable to make up for the lack of maintenance. For travellers with valuables, there is no safe in the room although the reception is able to provide storage for valuables.
Stayed 10 nights in Feb 2018

10/10 Excellent

shaiful azuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel
a warmth, dedicated and friendly hotel staffs. plenty choices of food at coffee hse. certainly a good choice of hotel either for leisure or work
Stayed 3 nights in Dec 2017

8/10 Good

NAZARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel doorman greeted us courteously. He allowed us to park our car right in front of the lobby! Hotel check-in counter staff is very courteous, helpful and efficient. No issues in allocating us our 3 rooms on the same floor. Our welcome drink was served quite quick. The rooms were clean with all the expected amenities. The bathroom is clean and well stocked. The surrounding environment is very quiet and we had a good night's rest. Checking out was also efficient and the counter staff is always courteous and attended us with smiling faces. Thank you so much for the services rendered. We had an excellent stay.
Stayed 1 night in Jan 2018

8/10 Good

Hanafi, puchong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean n comfort.
Already 2 times stay here. Like the room size, clean n comfort. Easy to park car.
Stayed 1 night in Nov 2017

6/10 Okay

Anita, singapore

Liked: Staff & service
needs improvement in some areas
1. Sink was clogged up. 2. Room's lighting is dark. 3. Should have a full length mirror 4. No hand towels Otherwise good location and generally ok hotel
Stayed 1 night in Dec 2017

10/10 Excellent

nur diyana, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay
Will come again to stay at the hotel. Worth money spent at the hotel. Spacious and cosy room.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Rosmady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

TANG

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and affordable hotel
Good and affordable hotel . The hotel is old but we enjoyed our stay. There a lot of nearby local restaurants to try.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Near to town, shopping mall near by, easy to get foods

8/10 Good

Yusof, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nearest the exit toll sungai petani
The best is the hotel reception was polite and processed to check in is faster. At the morning hotel will hang the plastic bag at the door with the newspapper.

8/10 Good

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfy
The room was spacious and comfortable for family. Price is cheaper than other hotels nearby.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Hotel cleanliness is good. I am satisfied with the good service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I would stay on this hotel next time. Affordable price and so comfortable.

8/10 Good

Bernard, Ipoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable & comfortable hotel
I share pleasant experience with my 2 nights stay there. The rooms are large, clean & comfortable. Next, the price of rooms is a good bargain.