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Reviews of Merilton Hotel

3 out of 5
Merilton Hotel
Jalan Kampung Baru, Sungai Petani, Kedah

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 19 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

STEVE SIEN YIK

Business traveller
Liked: Cleanliness, staff & service, room comfort
Old hotel
Nothing to highlight. below average stay.
Stayed 1 night in Jun 2021

2/10 Terrible

Parimala

Disliked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

Way Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good for its value
Stayed 4 nights in Jan 2020
Response from sk (front officer) on 19 Mar 2020
Thanks for your support, welcome back to Merilton Hotel. see you next time

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Vacation
Nice location n easy to find this hotel
Stayed 2 nights in Dec 2019
Response from wawa on 14 Dec 2019
Thanks for support us..and thankyou so much for the photos that ms/mr upload it..come again later and we will give you the best customer service

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are spacious..aircond good,wifi excellent...overall everything is good.
Stayed 1 night in Nov 2019
Response from sk tan on 7 Dec 2019
Thank you very much :) please come again :) see u next time :)

8/10 Good

Deen, Ampang

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy.
Stayed 1 night in Nov 2019
Response from Merilton Hotel Ambassador on 13 Nov 2019
Thank you so much for staying at Merilton Hotel. We hope to serve you again on your next trip.

4/10 Poor

Bin Syed Ali

Disliked: Property conditions & facilities, room comfort
Small room, several times power trip, soft pillow, not so nice window view. Ample parking, good breakfast, strong WiFi signal. Could hear noises from the corridor. Friendly front desk staffs.
Stayed 1 night in Oct 2019
Response from Merilton Hotel Ambassador on 13 Nov 2019
Thank you so much for staying at Merilton Hotel. We hope to serve you again on your next trip.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything is nice. Just the sharing shower and toilet little bit small. Warm welcome from the staff make my day. Keep a good job!
Stayed 2 nights in Aug 2019
Response from FO Officer on 11 Aug 2019
Dear Sir / Madam, Thanks for your comment welcome back to our hotel again, see you next time :)

8/10 Good

Fikri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good
Stayed 1 night in Jul 2019
Response from Merilton Hotel on 7 Jul 2019
Thank you for your kind support. Hope to meet you again. Love from Merilton Hotel.

8/10 Good

zulkipeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Friendly .
Stayed 1 night in Jun 2019
Response from Merilton Hotel on 12 Jun 2019
Dear Mr Zulkifli, thank you for your comment. We would love to see you again. Thanks for supporting us. :)

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs keeps on greeting every time we bambed into each other
Stayed 1 night in Jun 2019
Response from Merilton Hotel on 7 Jul 2019
Thank you for your kind comment. Hope to meet you again. Love from Merilton Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from The reception on 6 Jun 2019
Thank you so much for your stay. We are looking forward to serve you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant. Good staff, food and room.
Stayed 1 night in Apr 2019
Response from The reception on 6 Jun 2019
Thank you so much for your stay. We are looking forward to serve you again.

10/10 Excellent

Syamsul rimzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice hotel location near to shopping CTR and beside hotel there is a ton yam restoran which the food very nice
Stayed 1 night in May 2019
Response from The reception on 6 Jun 2019
Thank you so much for your stay. We are looking forward to serve you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
Stayed 1 night in Dec 2018
Response from Management on 5 Jan 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hazizi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Management on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillow to soft. Need at least 2 pillow
Stayed 1 night in Dec 2018
Response from Management on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Shan, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and everything was fine.
Stayed 1 night in Nov 2018
Response from Hairi on 25 Nov 2018
Thank you staying with us. Hopefully staying with us next time.

8/10 Good

Habibur rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Management Merilton Hotel Sdn BHd on 4 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

mohd sukrisan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Management on 16 Jan 2019
Thank you for staying with us.

10/10 Excellent

mohd sukrisan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Management on 16 Jan 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Cyn, Ipoh, Malaysia

Liked: Cleanliness, staff & service
New Hotel
We booked the Sakura room because that seems to be the only available for 3 persons. We went to see the room, it was big, big bathroom too with toilet and bathroom separate, good space to hang out. but because the room was said to be a following a Japanese concept, so, the beds were without frame! Beds were just on the floor. So, we requested to change to another room with bed with frame. We changed to a King sized bed room which could fit all 3 of us with no extra charges as the room price was about the same price as I have paid on Expedia. We were given free breakfast for 3 persons. Breakfast starts at 7.30am, earliest at 7am, so since I had to leave early before 7am due to a job interview, I couldn't have breakfast. They don't pack breakfast for you as well if you have to leave early. Too bad. Some 3-star hotels do pack breakfast for their occupants but not this hotel. This would be a good added value to the customers especially for those who has to leave early before breakfast due to whatever reason.
Stayed 1 night in Feb 2018

8/10 Good

CHIAM

Liked: Staff & service
Stayed 1 night in Dec 2018
Response from Management on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Yuet Fa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體都可以.工作人員也很有禮貌.房間也清洁.如果早上工作人员做工的时候小聲一點就更好了。
Stayed 1 night in Aug 2018
Response from Hotel Management on 11 Aug 2018
Thanks for staying with us. We appreciate your feedback!