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Reviews of Seri Malaysia Bagan Lalang

3 out of 5
Seri Malaysia Bagan Lalang
Lot 979 & 980 Pantai Bagan Lalang, Sungai Pelek, Selangor

Reviews

6.6
Rating 10 - Excellent. 1 out of 31 reviews" "
Rating 8 - Good. 12 out of 31 reviews" "
Rating 6 - Okay. 14 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 3 out of 31 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Nor Shafiq

Travelled with family and small children
Liked: Staff & service
Room need to improve. Toilet not clean enough.
Stayed 1 night in Mar 2024

2/10 Terrible

WAN UMMU HASIFAH

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Used to love Hotel Seri Malaysia chains when I was a kid but this one is just terrible. The cleanliness is super poor. The room floor full of lizard’s poo and dusty, toilet needs deep scrubbing, furniture broken. The prayer room is dirty as well. Pool needs maintenance as it has loose tiles, my husband got a cut while using the pool. For the price paid, you can get much much much better rooms at other hotel. This place has potential, please do better.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Amenities
The place was ok. The toilet however was in need of restoration because it was smelly, low water pressure and the instant water heater was not screwed properly onto the wall.
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I like the pool. Clean pool. Food for sahur was delicious.Attentive night shift staff. Room needs improvement. Bed definately needs replacement. Old musty smell in room.
Stayed 1 night in May 2019
Response from Faridah on 15 May 2019
Hi, Thank you for staying with HSM Bagan Lalang. We are glad that you enjoyed your stay. Thank you for the feedback. We will take your feedback seriously and hope to improve our service to you. Best regards Faridah .

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Dec 2018

6/10 Okay

Dina

Liked: Staff & service
Disliked: Cleanliness
Convenient but needs more attention on cleanliness
The check-in was nice, the staff were helpful. Kids really enjoyed the pool and nearby beach. However, there is a cleanliness and maintenance issue in the room. Sinks are leaking, toilet smells, floors are sandy, dusty.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
all ok except got mosquitoes inside room
Stayed 1 night in Dec 2018

8/10 Good

Shukor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relex
Stayed 2 nights in Nov 2018

8/10 Good

SAMERA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is best, the pool is nice... 100% would come again....
Stayed 1 night in Nov 2018
Response from FERY on 7 Nov 2018
Dear Guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bagan Lalang! Best Regards, Faridah,Front Office Executive

4/10 Poor

Hafiz

Disliked: Property conditions & facilities
Request room at lower ground since come with baby but get 2nd floor.need more effort with lugagge and baby to go upstair.breakfast serve different from the shown menu and late refill.many guest waiting for food.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good
Stayed 1 night in Aug 2018

8/10 Good

red

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Ok for that price.Nice and clean swimming poll.Good food.
Stayed 1 night in Mar 2018

6/10 Okay

FMZ, Selangor, Malaysia

Disliked: Cleanliness, property conditions & facilities
Average hotel near the beach
The hotel is great in terms of location as it is close to the beach. There's great seafood restaurant nearby. The pool is nice. The service is OK but the room is not so clean especially the toilet. It's what you expect for the amount of money you pay
Stayed 1 night in Dec 2017

8/10 Good

Faizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place for you and kids to stayed and nearer
Room clean,staff friendly ,parking a lot ,breakfast choice ok ,taste ok ,

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Basic
Disappointed. There was some kind of function going on, therefore we had to go to the beach restaurants. All we could find suitable was a chicken and rice stall that sold burgers. Brilliant if you love seafood and know how about getting your own dinner for the chefs to cook.

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Kurang memuaskan
Date and time i check out, electric is trip/blackout at 10.30am. Is not good for customer to handle because i was baby 5 month.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Spend the extra 300 ringgits a night. Go to Avani.
Not reasonable for North Americans. 40 kms from airport.

2/10 Terrible

Ly Llyn, Klang

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for business rest
cant really rest. can hear noise from neighbour and outside

6/10 Okay

MD FUAD, Selangor

Disliked: Property conditions & facilities
Nice short affordable family vacation
We a family of three stays for a day during non peak day (public holiday) and get affordable price stay. We plan to get a resort that have a pool and also beach. But the pool is small and the beach is quite far away. The hotel condition is also considered aging and old. But overall for the price is affordable and reasonable. The breakfast is average, but would be better is got scramble eggs.

6/10 Okay

Zarinah

Liked: Room comfort

6/10 Okay

Verified traveller

Liked: Room comfort

8/10 Good

Jenny

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Ystävällinen henkilokunta. Hymyillen tekivät töitä.
Stayed 11 nights in Feb 2019

8/10 Good

ujang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just nice
Stayed 1 night in Dec 2018

8/10 Good

zaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sangat berbaloi dan pasti akanmenginap di sini lagi

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

MOHAMAD, Petaling jaya

Disliked: Staff & service, property conditions & facilities
Tidak digalakkan untuk tinggal disini
Kebersihan bilik hotel ok tetapi banyak kekurangan didalam bilik keluarga. Paip di bilik air rosak dan air melimpah, shower juga rosak, plug untuk cas telefon hanya ada 1 didalam bilik. Kami pergi bertiga tetapi tuala hanya disediakan 2 sahaja,bila kami minta tuala lebih, cas akan dikenakan pada kami. Banyak kekurangan dan harus dibaik pulih oleh pihak hotel. Tetapi hotel ini berdekatan dengan pantai dan kedai makan. Itu saja kelebihan hotel ini

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
被虫子叮咬的不行