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Reviews of Mandachi Hotel & SPA

4 out of 5
Mandachi Hotel & SPA
Bulevardul Sofia Vicoveanca 105, Suceava, Suceava County

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 17 reviews" "
Rating 8 - Good. 2 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Ionela Ungureanu Sales Manager on 13 May 2021
Dear guest, First of all we would like to thank you for your review. Kindest regards and hope to have you as our guest!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities and friendly staff. I didn't like the location. My room was facing a very busy road. Excellent hotel though. Would definitely recommend.
Stayed 1 night in Aug 2019

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Vapsy, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is quite different from what you can find in the town! All the staff is exactly how it should be for a location like this one!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is brand new. Japanese style -modern ans nice. Food delicious.
Stayed 2 nights in Aug 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are huge, shower is amazing, and everything was very comfortable. We used the spa and pool and it was very nice and relaxing! Even got a massage that was amazing!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is out of this world, totally worth it, love it
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Beautifully designed. Incredible friendly staff. Don stefano - the restaurant at the hotel is beautiful with great food!!! Loved or stay
Stayed 1 night in Apr 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Suceava
Perhaps not the most convenient if you do not have access to a car, but the quality of the hotel in all other respects more than makes up for its location.
Stayed 1 night in Apr 2019
Response from Elena Simionescu (Front Office Manager) on 9 Apr 2019
Dear Guest, Thank you for choosing our hotel and for taking the time to provide such positive feedback following your recent stay at Mandachi Hotel & Spa. We are glad that you liked our hotel.We look forward to welcoming you back again. Best Regards,

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel.
Exceptional hotel. Staff were excellent, helpful and friendly. The spa, restaurant wonderfully maintained and I can only recommend this hotel to anyone. You will not be disappointed.
Stayed 3 nights in Feb 2019
Response from Elena Simionescu( Front Office Manager) on 6 Mar 2019
Dear Guest, Thank you for choosing our hotel and for taking the time to provide such positive feedback following your recent stay at Mandachi Hotel & Spa. We are glad that you liked our hotel and the room allocated during your stay. We aim to provide our guests with spotless, comfortable and spacious rooms with all the essential amenities. We are thrilled to hear you had an enjoyable and relaxing time at the Biotransylvania Spa & Wellness Centre. Thank you for your mention of our dedicated team who always aim to give the best experience possible. It was a great pleasure to have you as our guest and we look forward to welcoming you back again in the near future. Kind Regards,

6/10 Okay

BETHANY

Liked: Cleanliness, property conditions & facilities
Eh.
This hotel was just ok. The room was REALLY hot even after we turned the heat off and left the window open. We stayed on a Friday night, so it makes sense that clubs were loud, but it made it impossible to sleep. When we closed the windows it was stifling and when we opened them it was loud. The picture on the website for the gym shows an elliptical, but there wasn’t one. There aren’t many choices in the area, so not sure if this was the best in the area.
Stayed 2 nights in Feb 2019
Response from Elena Simionescu( Front Office Manager) on 6 Mar 2019
Dear Guest, Thank you for taking the time to provide a feedback. Your feedback is greatly valued and we are taking into consideration your comments. Regarding the clubs,the hotel is positioned at the entrance of the city and there are no clubs in the area. It was a great pleasure to have you as our guest. We look forward to welcoming you back again. Best Regards,

10/10 Excellent

Bartolome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aconsejo elección
Excelente hotel. Un poco alejado de la cuidad.
Stayed 2 nights in Oct 2019

8/10 Good

Ferenando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Roberto

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Bello ma da migliorare il servizio
La struttura è nuova e ben realizzata. La Spa è bella e spaziosa L'unico neo è stato che abbiamo avuto un disguido con l'impianto di aria condizionata che perdeva acqua! Hanno provveduto a sistemare la perdita in giornata, MA NESSUNO HA PASSATO L'ASPIRAPOLVERE poi dopo per raccogliere tutta la sporcizia creatasi nella sistemazione
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Reservamos 2 noches. La primera todo correcto, en la segunda nos habían arreglado por encima la habitacion, las camas estaban con las sábanas sin estirar y en el baño había restos de los geles del dia anterior (ej. un tapón en el plato de ducha). Al desayunar a la 9h casi no queda pan ni ducel ni fiambre
Stayed 1 night in Apr 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфортно и красиво
Новая гостиница, номера просторные, хорошее СПА, доброжелательный персонал, есть халаты.
Stayed 1 night in Nov 2018
Response from Elena Simionescu(Front Office Manager) on 6 Mar 2019
Thank you for taking the time to provide such positive feedback following your stay at Mandachi Hotel & Spa. We are thrilled that you had an enjoyable stay with us. It was a great pleasure to have you as our guest and your feedback is greatly valued. We look forward to welcoming you back again in the near future. Best Regards,