"We found this location by chance. We had a minor issue with the toilet not working (hotel was being renovated.) The manager was exceptional, going far above and beyond what she had to do. She came from home in the middle of the night to try to fix the issue. I believe the issue was most likely related to faulty installation by the construction crew. Even though we never got the toilet working, the place was undergoing renovations…..I could not possibly recommend a better place to stay. Under any circumstances. I’m sure all the relevant issues were quickly resolved the following day. This place and staff are an absolute gem. The staff went out of their way to be kind to us, on a level that I’d never seen. Excellent, genuinely kind and considerate people. I genuinely hope that the next time, and every time, I’m in the area I get the opportunity to stay here. Absolutely wonderful."
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