Hotels near St James Park

"Aircon was not working during our stay and we were very hot. They offered fans, but we would have appreciated a heads up as I would have likely cancelled my booking and got my full refund and stayed elsewhere "

"Arrival and check in was all good, restaurant was good great food. We stayed with a wedding party, so we had quite a few rooms. I believe the rest of the parties rooms were fine however my room was on the second floor. We we had suitcases to carry to the second floor, large mother of the bride dresses with a large hat box and accessories. This was extremely difficult for myself because I was leaving the hotel at different times from other people. I was in a hurry with time. I’m trying to get my belongings downstairs for my transport. So please be aware if you’ll ever have a wedding party ask for rooms on the ground floor. My main issue with the room was the heat. The radiator was on max, the window was extremely small even when we turned the radiator off the heat just did not seem to go down. Coffee facilities were fine however I never understand why hotels do not leave enough milk the shower was fine however it was a very tight cubicle and trying to have some self-care was extremely hard. I am only 5 foot one and weigh 120 lb so I have no idea how larger people did it. Also, my room was in the attic roof the roof draped over the bed. This was extremely claustrophobic on top of the room being probably one of the smallest they had. Needless to say I didn’t sleep at all which wasn’t great for the day ahead. My advice is if you have a wedding party staying, think ahead unlike I did. "

"Our room in the Main building was spacious & spotlessly clean. Our greeting on arrival was warm & efficient. The free parking is ideal. Well done & thank you to the whole team."

"Reception was very busy and had to queue on most occasions. Receptionists were helpful but needed more than one person on duty at busy times. Room was comfortable and a good size. Bar staff in the Bassey bar went missing for long periods of time on the 23rd April. "

"Staff were hit and miss. Lucy checked me in and was great but Grace refused to let me borrow a charger even though she said there was a box full in lost property. Breakfast staff not brilliant either. Asked for a pot to put sauce in too be told to put straight on plate, why? Lager in bar was flat except the one that costs £7.95. Dont take cash. Room was only ok. Would not rush back."

"Good experience all round, from check-in to helpful tips on where to go, etc. Professional staff as well as very friendly. Good sized room, comfortable bed. Excellent breakfast with an amazing selection. "

"The room was incredibly small"

"Breakfast, views and room "

"Great location and hotel, a relaxing place to stay. The premisses was kept clean and in great condition. The spa facilities was wonderful, it had a course to follow for a full experience. The room I stayed in was clean and tidy. The interior was not the best, not very modern but satisfactory. Also, need to access the room I stayed by stairs from the first floor so might not be ideal for those with walking difficulties. However, it was a great place to stay and the views and golf course are breath-taking!"