St. Helen Hotels with Swimming Pool

"The staff was rude especially early morning breakfast staff. She talked trash about us to another guest in the breakfast room. Because I had asked how the coffee thing worked it wasn’t coming out. Midnight staff had an issue with us sitting on the couch in the lobby area by the play ground even tho we were quiet. The pool was down. "

"Excellent clean beautiful space. Super shower and beds. Only minor negative is shower floor is very slick - could use bigger mat"

"Super clean, super nice ppl"

"Previous reviews rated breakfast as excellent. We found it to be barely mediocre, coffee was all out at 7:30am and was barely drinkable when freshly made. Would not stay at this property for free in the future"

"Friendly staff, clean room nice jetted tub ."

"I know that the hotel has just gone under new ownership but our room had a basket of coffee, but no coffeemaker. The microwave was sitting on the floor of the room, with the ice bucket on top. The room was clean, but it was obviously not ready for guests."

"I believe when I booked the room, that I requested a room on ground floor. I was told at check in that ground floor was not available.-- this caused an inconvenience for my guest to do the stairs (no elevator). Also, I had planned to pay with cash, and was told that my credit card was already charged."

"Friendly staff, clean rooms, overall wonderful stay."