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Reviews of HomefromHolme Alban House

4 out of 5
HomefromHolme Alban House
Alban House, Saint Peter's Street, St Albans, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Karl H

Liked: Cleanliness, room comfort
Wonderful Place to Stay - But Be Prepared
Alban House is a great place to stay. We spent 13 nights here and were very happy with our stay. Alban House is located about a 5 minute walk to restaurants & shopping. It is about a15-20 minute walk to the train station, & there is a bus stop right in front of the building. There is also a parking spot reserved for the apartment you stay in. Very convenient. When I entered our one-bedroom the suite I discovered a complimentary bottle of wine with a note saying that the dishwasher was broken & hoped that this was compensation (the dishwasher was later replaced during our stay) for the inconvenience. The apartment is modern. The kitchen included an old microwave, but a nice induction stove, an oven and a large fridge. There was also a combo washer/dryer which was appreciated. The kitchen is stocked with a good supply of dishes, cutlery, pots & pans, etc. The apartment was clean, neat & orderly. Communication with the owner was very good. You do however need to be prepared for: 1. There are no toiletries provided - you need to bring your own shampoo, soap, etc. 2. There were only 2 rolls of toilet paper & if you need more than that for your stay, you need to purchase them yourselves. 3. No coffee or tea or bottled water is provided. 4. The 2 televisions are small & don't work well. 5. There is housekeeping once a week. 6. Washpods for the dishwasher & washing machine were very limited. Despite the things I have mentioned we would gladly stay here again.
Stayed 12 nights in Apr 2023

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Will definitely be returning

8/10 Good

Paul, Libertyville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’ll appointed, clean, and comfortable apartment, walkable to town and train to London. Unfortunately no hot water evening before, and morning of our departure. Stayed with on previous occasion and no issues. We would stay again.
Stayed 5 nights in Sep 2022

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in and check out. Very clean beautifully presented. Communication could have been more swift.
Stayed 8 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
A nice stay
Really nice well equipped apartment well located close to the centre of St Albans. Very friendly staff. I’d definitely stay here again.
Stayed 5 nights in Jun 2020
Response from Homefromholme.com on 8 Jul 2020
Thank you for your kind comments, which are greatly appreciated. Hope to see you again in the not too distant future!

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room great location
Great clean room with everything you need. Easy walking distance of the city centre with plenty to do near by but really peaceful atmosphere in the apartment. Only downside was the hot water in the shower running out. Other than that perfect stay.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Dec 2019
Response from Jenny on 12 Dec 2019
Thank you very much for your feedback. It's so good to know that you enjoyed your stay with HomefromHolme. We, the whole team, are always so pleased when our guests are happy. Hopefully we will see you again.

10/10 Excellent

Luis, Spain

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super charming renovated old house in the heart of St. Albans. It's more of a serviced apartment than a hotel, perfect for longer stays. Parking right at the property is very convenient and free. You can walk to the train station in less than 15 minutes and be in the heart of London in less than half an hour. Lot's of stores, restaurants and pubs withing a five minute walk to the lovely center of St. Albans. The apartments are fully equipped, quiet, with comfortable beds and a washer/dryer integrated in the full kitchenette. If you need a place to work with fast internet during your stay, there's fantastic co-working space called bubbleHub, just a five minute walk from Alban House. All the stuff I met during my stay was super friendly and welcoming, they really make you feel at home. Will definitely stay there again.
Stayed 27 nights in Sep 2019
Response from HomefromHolme on 11 Oct 2019
Thank you for your kind and informative review. It was a real pleasure hosting you and we hope you will come and stay with us again in the future. From all the staff at HomefromHolme.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Location was great, close to city center and transits. Internet connection has been weak for the entire 5 days stay. No house keeping. Can hear traffic and people on the hallway easily.
Stayed 5 nights in May 2019
Response from Lindylou on 16 May 2019
Thank you so much for your comments. We always strive to do better and will definitely look into the issues raised. However, I would like to say that the apartment is town centre and traffic noise is possible on occasion. With regard to housekeeping this is only carried out weekly ie 7 nights and above.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed staying at Alban House. Great Place very comfortable atmosphere feels very homely.
Stayed 3 nights in May 2019
Response from Lindylou on 14 May 2019
We appreciate your kind comments. We aim to please. Hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Perfect stay for a home away from home. Staff were very helpful and accommodating and the apartment was clean and comfortable. Short walk to the train station made it ideal for work. Would highly recommend
Stayed 3 nights in Apr 2019
Response from Lindylou on 14 May 2019
Thank you so much for your positive comments. We hope to see you again in the near future.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Only problem was weak wi-fi.
Stayed 6 nights in Nov 2018
Response from James on 5 Dec 2018
Hi Richard, I'm so glad that you enjoyed your stay with us. We will make sure to look into the Wi-Fi issue.