Hotel Mesra LGBT di St Albans

"Tried to check in unfortunately no one to let me in it was late ish but well within the check in deadlines ..Unfortunately my flight was delayed so I was left stranded and had to sleep in the car ...Expedia then tried to offer me 25 credit points pathetic ...really awful"

"Makkelijk parkeren, schone kamers, goed ontbijt en vriendelijk personeel! "

"Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue."

"The Hotel's location is very good. However, it is busy and can be loud at times. The check-in was a bit hard, as there is not really a front desk, as customers are required to self check in. Was unable to check in early as requested, however, staff locked up our bags. Upon returning twas unable to self checkin in. There is a buzzer, which "may" get staff to come to desk. However, I rang it and end up waiting, for awhile before staff attended. I explained, I was unable to self check in. ...

"amazing location friendly staff ac will be going back"

"The hotel staff was incredibly unhelpful. We called before check in and they couldn’t help us at all with our reservation (couldnt locate our reservation, couldn’t help provide information on how to find it) when we got there they temporarily misplaced our bags. The air conditioning was broken and they kept saying it was being fixed but it never was. It was incredibly hot in the room and the room was tiny so there was no airflow. We got no compensation for any of the inconveniences. Overall...