Hotel Dekat Spa Valley Railway

"Lovely hotel great location "

"While the hotel itself was good the experience with the staff was awful. We had 10 rooms and many, many issues over 3 days that could/should have been easily avoided. A lack of good CX skills, empathy and willingness to address simple things made for a very poor experience. I would not recommend this hotel unfortunately."

"The staff were truly amazing. Very polite and interacted with the guests always with good conversation, communication and a nice smile. It’s nice to see this in our younger generations."

"The manager and staff at this hotel go above and beyond. My wife is disabled and travelling can be a challenge. The folks here just go out of the way to make things as easy as they can. The accessible room is large and the bathroom with its roll in shower and shower stool is well designed and functional. Top marks to all the staff."

"Clean"

"We stayed for one night. We were attending a wedding close by and don’t live locally. We needed a bed for the night that was inexpensive, had a good check in time and included breakfast. This hotel ticked all those boxes.We checked-in at 2pm, which is rare for hotels now. Hotel staff were friendly and helpful. We received a personal and lovely welcome with a very swift check-in. The hotel decor is tired and rooms are dated but everything was clean. Beds are comfortable but the pillows were thin...

"Bar was a good traditional pub"

"Voor de derde keer in The Leicester Arms verbleven vanwege de rustige ligging en goede plek om de reis verder te vervolgen Engeland in of juist met de Shuttle terug. We hebben tot nu toe elke keer een andere kamer gekregen. We hadden nu kamer 'Thyme' gelegen aan de voorkant van het hotel boven de ingang. Het was daardoor best gehorig (zaterdagavond), maar verder een fijne kamer en grote badkamer. De volgende keer zou ik weer vragen om een kamer aan de achterkant. Het personeel is vriendelijk en...

"Debra and Drew were very welcoming hosts. We used The Barn as a lauch pad to visit Chartwell and Knole. Perfect choice. The accommodation was beautifully decorated and impeccably clean. We were spoilt for choice regarding local eateries. We chose The White Hart for dinner and it was top knotch. "

"Staff went above and beyond only thing not positive was the car park charge, should be free for guests "

"Great little old England pub with excellent food and drinks, extremely helpful staff, a wonderful place to stay. Loved it."

"Best hotel I have stayed in for quite a while. Rooms are immaculate, friendly staff and great food. Will definitely stay again. "

"Beautiful bedrooms in quirky old wooden hotel. The food is very good, but the restaurant gets very noisy as it’s so full."

"Very clean and spacious!"

"Stayed two nights 26/27 March. The de luxe double was an excellent room very comfortable bed had a really good night sleep. Bath in the bathroom a positive. Breakfast on first day a full english really well cooked next day on the Saturday had eggs royale really good."

"I didnt have the breakfast"