Hotel Spa di Southwest Oklahoma City

"Too loud and apart of the LBGT community which I am not a member of and find inappropriate to bring families with young children."

"We had to book rooms for our softball team trip to OKC for the Women's College World Series after our VRBO canceled on us at the very last minute. VRBO gave us this hotel as an alternative option. We booked 6 rooms to accommodate our group at over $6k for 3 nights. Room rates were $350 per night. Immediately following booking, we found an alternative that worked better for us, so we canceled the rooms. They would only refund $4k back, leaving a youth softball team to eat $2k in "fees". Gross...

"No towels in the bathroom upon arrival and TV require about 20 minutes of maintenance in order to work properly."

"We reserved and paid two nights. Over $650.00. Upon arrival our room was changed to a different area of the property. The room was awful. The carpet felt wet and all the linens were damp and smelled of mold. There were crickets chirping behind the beds, ticks crawling underneath the gaps in the door, water and electrical pipes all exposed on the ceiling. The workout gym was full of water and machines covered in mud. The property is run down and felt unsafe. We stayed just two hours and had to...

"The bathroom floor in my room was nasty. I needed to contact guest services, but the phone in my room didn’t work. There was a random alarm of unknown source that kept sounding. The overall property was nice and the waterpark was great, but honestly not worth what I spend on the room."