"We were guests on January 4-5. The new owner Nicolas & general manager Arturo could not not have been more helpful and personable. We loved our stay with them & they went out of their way to ensure we had a great experience ."
"This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a...
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