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Reviews of Ambleside Southshore

3.5 out of 5
Ambleside Southshore
107a Ambleside Drive, S.E. Court, Southend-on-Sea, England

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 5 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

7.8/10

Cleanliness

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Javed

Travelled with family
Liked: Cleanliness, room comfort
Excellent family stay
Second visit here and great amenities. Great place to stay with family. Sea view although about 10 minute walk to the beach. Lovely balcony with seats to enjoy a drink. Great fully equipped kitchen with added bonuses such as tea and coffee and washing up liquid. Washing machine and iron extra amenities which come in handy if needed. Fans in the rooms, plenty of towels and lovely bedding with extra cushions. Really recommend.
Stayed 2 nights in Aug 2022
Response from Grace on 10 Aug 2022
Thanks for leaving us such an excellent review. We are happy you loved your experience. We also try to be updated with modern facilities to make guests more comfortable. We prioritise customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to your next stay.

8/10 Good

Shahidul

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The apartment was of good size and had a great view of the sea from the balcony. The carpets could do with replacing as it looks like it had its time. Property wasn't as clean as our initial stay wot some mugs, table and chairs being required to be cleaned by ourselves before use. Otherwise the apartment was great! Free off street parking and only a few minutes walk to the sea and Adventure Island. Kids had a really great time. Will certainly be back!
Stayed 2 nights in Jul 2022
Response from Grace on 10 Aug 2022
It is nice to hear that the team succeeded and making your stay in Southend comfortable. Thank you, too, for the detailed feedback. These are things that we can use to improve the guests' overall experience. We have already looked into this and have advised the cleaning team to ensure that cleanliness is at its maximum. We hope to host you again soon! Please visit us again.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, room comfort
Recommended
The apartment was clean, comfortable and tastefully furnished. On the second floor with no lift. Quite a walk to the sea and the main street. Not a problem but we seriously though we were a lot nearer from the photos and description. Finding the building was difficult as there is an almost identical block the other side of the entrance to the railway station. Clear directions would have made things simpler and the poor neighbours are obviously upset by the constant approach in error by holidaymakers.
Stayed 2 nights in Feb 2022

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, room comfort
Alright but a bit pricey for quality
The unit was very convenient for us but we were a bit disappointed with the condition of the property - it was a bit worn with dripping tap in the kitchen and very noisy occupants in the other apartments. The size of the rooms was smaller than in the pictures. So for the price it was a bit disappointing. It was clean and comfortable and served our needs with a lovely view from the balcony of the sea and the company was very good in communication.
Stayed 2 nights in Feb 2022

10/10 Excellent

Josefin

Travelled with family
Liked: Cleanliness, room comfort
Super nice
Really nice, just like photos. We stayed 2 adults + 1 year old. Clean, easy to check in (you just hade to wait until 30 min before checkin and they send you a code via email.) You need to fill out a form and pay a deposit beforehand, but worked all fine. Can really recommend when visiting Southend. On the road but not the main one and just by train station but we did barely not hear the trains. Really recommend!
Stayed 4 nights in Oct 2021

8/10 Good

Vivianne

Travelled with family and small children
Liked: Property conditions & facilities
The property was clean, nice and as seen on pictures. However there was no washing cloth or dishwasher tables so we’re not able to clean up after ourselves nicely. There was also no wine bottle opener
Stayed 2 nights in Aug 2021
Response from Grace on 5 Oct 2021
Hi, Thanks for your review. We are glad that you liked the experience overall. We apologise if there were no washcloth available at the time of your stay. We will remind the HK Team to secure this doesn't get missed in the future. A wine bottle opener is added to our list and will be provided for our future guests. We are looking forward to having you stay with us again.

8/10 Good

Gunay

Liked: Cleanliness, room comfort
Heating instructions necessary
Nice apartment,clean,had to ask how the under floor heating worked,nice balcony. A idiot proof instruction on the heating would be a idea.
Stayed 2 nights in May 2021

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, room comfort
EXCELLENT APARTMENT
No faults at all easy to check in. Apartment clean and tidy with everything we needed. We did not get train but great locality to train station. Was local to all we needed. Stayed with 2 kids 8 and 1 years old and was perfect for them. Lovely balcolny to also relax on.
Stayed 2 nights in Aug 2020

4/10 Poor

Gandy, Milton Keynes

Travelled with family
Liked: Amenities
Disliked: Cleanliness
No communication and had to chase everything. Wasnt able to get in the property without calls and messages. Floors and walls were dirty. Towls and linen clean.
Stayed 2 nights in Aug 2020