Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews of Heavenly Village Condos - Timber Lodge

4 out of 5
Heavenly Village Condos - Timber Lodge
4100 Lake Tahoe Blvd, South Lake Tahoe, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 29 out of 36 reviews" "
Rating 8 - Good. 4 out of 36 reviews" "
Rating 6 - Okay. 0 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 2 out of 36 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding experience!
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Gurbeer

Stayed 3 nights in Jan 2024

10/10 Excellent

Aleksandr

Stayed 2 nights in Jan 2024

10/10 Excellent

Leonard

Travelled with family
The staff and the property were very good great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicolas

Stayed 3 nights in Sep 2023

10/10 Excellent

Minghe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience with family and kids.
Stayed 3 nights in Sep 2023

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Meisam

Liked: Cleanliness, staff & service, property conditions & facilities
The power went out and their fire alarm kicked in at 10 pm , they woke up people and sent all out of the hotel , after that they say it’s not their fault :/!
Stayed 2 nights in Jul 2023
Response from Tim G. on 31 Jul 2023
Hi Meisam, thanks for the feedback and sorry to hear that your experience did not live up to your expectations. However, the power outage was indeed not the property's fault. A car crashed in to a power pole and knocked out a transformer. It affected many other locations on the same side of the street. The power loss caused the fire alarm. And we're required to evacuate for a fire alarm (can't really ignore that). Once it was determined to be a false alarm, guests were able to return. This is certainly not a normal, or controllable event. Regards.

10/10 Excellent

Stacey

Stayed 2 nights in Jul 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

RACQUELLE

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
perfect family vacation place
Stayed 2 nights in Sep 2022

2/10 Terrible

Richard, Folsom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was absolutely atrocious. This franchise only cares about themselves and should never be allowed to carry the Marriot brand.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family destination and convenient to shopping, dining, and lots of activities. We went to see a concert during out trip and the arena is literally walking distance. We would definitely come back.
Stayed 3 nights in Sep 2022

8/10 Good

Virginia

Liked: Property conditions & facilities, room comfort
Best location in S. Lake Tahoe
Great location! You are right near the Gondola at Heavenly Village which is where all the shops/restaurants are located. A short distance to walk to the casinos. Valet parking was annoying because it is a hassle to have to wait for your car if you want to go further than the walkable neighborhood. They were always busy. Elevators were very busy so there was usually a wait involved. Check in was not explained clearly, but we were directed to the correct location. It was a very nice condo overall.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a 2B2B unit, perfect for 4 adults. Very well equipped.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
It was an amazing weekend stay.everything is what we hope for.No housekeeping though but you could request stuff that you need.
Stayed 2 nights in Jul 2022

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Jeannine

Nice place convenient for concert. Nice view of mountain and pool.
Stayed 2 nights in Jul 2022

8/10 Good

Sylvie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Robert

Stayed 2 nights in Jul 2022

8/10 Good

Cindy

Stayed 2 nights in Jul 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the customer service and cleanliness of the hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Danielle

Stayed 4 nights in Jul 2022

10/10 Excellent

Poonam

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Christina, Los Altos

Liked: Cleanliness, amenities, property conditions & facilities
Really wonderful hotel we will be back
Stayed 3 nights in May 2022

8/10 Good

Frances

Stayed 6 nights in Mar 2022

10/10 Excellent

Yun

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Our top choice going skiing in Tahoe.
Stayed 5 nights in Feb 2022

10/10 Excellent

Teresa, San Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Prime location for ski at Heavenly. Save us a lot of driving and parking time. But of course you have to pay more for the location. Room size is decent and condition is above average. Room is clean and pretty quiet.
Stayed 2 nights in Feb 2022

10/10 Excellent

Zane

Liked: Cleanliness, amenities, property conditions & facilities
Great location with wonderful rooms and pool area.
Stayed 2 nights in Feb 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay, great location.
Stayed 3 nights in Feb 2022

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022