South Brent hotels from RM265

" Staff"

"Spotless room, almost everything was tickety boo. Except the TV in my room (138) was not receiving any signal and, thus, I was unable to watch anything on the night I was a guest there. The fault was reported to the front desk, but it was too late in the day for anyone from maintenance to fix the issue for me during my stay. As I was inconvenienced I managed to negotiate a compensation with James, who was very amenable and helpful. This included some free bottled water and a complimentary Breakfast In Bed service the morning after - for my room and for my travel companion in the next room. Jackie, the duty manager that morning, was both very patient and very helpful when the time came to check out and there were delays in doing so by 11am. Thanks for your help. Highly recommend this newly opened Hotel Indigo of IHG."

"The room was spotless and the bed was so comfy! The staff were brilliant… our door locks battery failed so we were locked out but the cleaner tried to help and called maintenance and he was there within 5 mins. Excellent service from everyone! "

"Room was clean. Very handy location."

"Friendly staff, nice hot cooked breakfast, each item of breakfast food chosen from a menu, coffee very luke warm unfortunately, hotel clean, one small incident while we stayed but receptionist sorted it out straight away with understanding and courteous. The porter could have been a little more courteous and a little less grumpy but this didn't apply to the rest of the staff, they were kind and helpful."

"Very good "

"The place was lovely the swimming’s area was lovely "

"Beautiful room sea view. "

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