Hotels near Somerset Reserve

"We booked here for a Pet Freindly stay to see if our dachshund would cope being a traveller. Well from the moment we booked communication was brilliant with the team about their needs for the dog and our needs of them. On arrival a friendly greeting from Ellie and checked in quickly. A small mini bar in the foyer, a book exchange and a morning coffee cart. In the pet friendly 1 bedroom was a dog bed, bowls, bluey mats, bags, treats and a toy. A welcome pup menu with different pup treats and pupcinno's.....this is a well oiled gig! Our girl had lots of pats from the staff. Everyone throughout the property was always happy and smiling and very efficient right down to text messaging to get information to guests each day. The room itself being well thought out with everything you could need. And the personal courtyard such a brilliant concept with pets. As a travel agent it has ticked all boxes for an apartment block."

"I had booked a corner room with a balcony it is great to be able to have a sliding door to open"

"Our second stay. The rooms are clean and the amenities are wonderful. The reception staff are helpful and friendly. We loved our stay."

"Our room was clean, tidy and had everything you'd expect in a mid-tier hotel. The staff are so friendly and approachable, and the buffet breakfast was a pleasant surprise and exceptional for a hotel buffet. The heated tropical pool is of a generous size with a little slide for the kids (or kid within you!) This place is seriously slept on considering how close it is to all the hot tourist spots. We will definitely stay here again the next time we're on the Gold Coast!"

"Better location"

"Views were excellent from the property overlooking the beach. The rooms were comfortable we had three adults and a 10 year old and it was more than adequate. The parking was tight but with some assistance we managed"

"I always enjoy staying at Mercure when I'm back down on the Gold Coast. The service was friendly at the Bar area. One disappointing thing was the Buffet Breakfast. The quality of the food was poor and the price too high compared to what I experience at other hotels."

"There was no view, bathroom was dirty, dust on air vents, cockroaches came out of dishwasher. Disappointed."

"Clean"