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"Overall its a great hotel. This is my second time staying here. Staff are friendly and helpful. Its really close to shinjuku station. However it is in kabukicho so be prepared for crowds and a lot of police/security on friday, saturday, and sunday night. Another thing is i have been to other hotels that give a lot more amenities than this hotel. "

"There are no breakfast available for my room . I expected to get complimentary breakfast when I booked. I have to book 2 rooms because 2 adults and 1 kid (11 year old). I requested 2 rooms connected but they offered 1 room on 9 floor and other 4 floor. This is worse experience I had, they r so busy so they don’t care. "

"Dinner was excellent "

"Nice hotel. Steps away from the station. Convenient location, room was a nice size but area is quite boring. "

"Direct access to train station and accessible commute to Tokyo. The hotel is close to Disneyland and offers variety of free amenities. We enjoyed our stay and would like to come back again if ever. Highly recommended. "

"The service was excellent. The rooms were clean, modern, and well-designed, and the shower was particularly impressive. My wife especially enjoyed the onsen facilities. The breakfast buffet was one of the best we’ve experienced, offering a wide selection of both Western and Eastern dishes. My only complaint is the gym, which lacked any resistance training equipment. Even a basic set of dumbbells up to 20–30 kg or a few kettlebells would be a significant improvement."

"Lovely airport hotel"

"Good location and access to airport bus is a plus"

"Very compact and basic hotel but with good metro and public bus access"