Hotel Dekat Shepherdstown Public Library

"Friendly staff!!"

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"The staff was exceptional! They were all very nice and helpful. It didn't have a pool but we knew that when we booked it. The breakfast was alright. It's a little thing but the "do not disturb" signs would not stay on the door handle. They fell off every time you left or entered the room. Be aware that the rooms don't have a microwave, unless you ask for one. All in all it was a very nice stay. The rooms and grounds were very well kept too. We'd be back for the staff alone! Great stay."

"The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good."

"Excellent customer service, staff , very clean the only thing I would recommend is to improve the breakfast"

"Booked the room because it was a good price and the photos weren’t bad. When we got there, the photos we saw is not was we showed up to. There was rodent poop in the bed and the dresser drawers. The one chair had a cigarette burn and the other chair had some weird stains on it. The bottom of the door was busted and you could see between the door and the door frame, out to the parking lot. The outlets didn’t even have covers on them. All the patchwork on the walls were done but just left as is...

"No hot water! Room smelled musty/moldy, husband says I coughed all night in my sleep. Bed was hard as a rock & stained. Cheap stay but never again…"

"staff was pleasant and professional"

"The pool was extremely cold. And it was supposed to be heated"

"Stayed here as it was the cheapest place I could find close to Harper's Ferry, 30 min away. Similar to what you'd expect at a super 8, could use some updating at least concerning the rooms' exterior glass doors. Looks like several people are living the hotel life while I was there, but my room was clean and bedding was nice. Not far from interstate and lots of shopping nearby."

"The customer service was excellent."

"The front desk staff was pleasant, friendly, and helpful. The hotel offers a shuttle bus to the event and back. The rooms were clean and organized. I would definitely stay here again and refer it to friends."

"Excellent air conditioning, good parking, friendly staff"

"Hotel was nice and clean with comfortable beds. My kids loved the outdoor pool which was perfect for them being 3-4 feet deep. Great variety in the free breakfast as well."

"Good hot breakfast! Kind of hard to get into; steep but short driveway. Competent staff."

"We had a nice overnight stay. This was exactly what we were looking for due to it's close proximity to Harpers Ferry and Antietam. The town and the inn were quaint and charming. We didn't spend enough time to fully appreciate the location, but the inn had everything we needed and has been kept up very nicely with some added modern conveniences. Breakfast was good but not great."

"Good service, clean room. Good Basic Breakfast."

"Great Customer Service Too many Dogs :)"

"We enjoyed our stay. Indoor heated pool. Spacious room."

"Very quiet and peaceful. Exactly what I needed."