Hotel Dekat Shepherdstown City Hall

"Clean and spacious. Staff was nice and helpful. Convenient for finding food."

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"The room was dirty and had bugs. hallways smelled like dog urine and dirty laundry."

"The room was OK. I thought the bed was uncomfortable breakfast. OK nothing special and parking was good."

"Sorry but did not like the aestetics of the pool table's predominant presence in the lobbies of both Tru I stayed atl"

"I prepaid for the room through Expedia, but I was charged an additional $80 at check-in without a clear explanation. Before my stay, I also contacted the property through Expedia to confirm whether small pets were allowed, but I never received a response. When I arrived with my kitten, the front desk did not inform me that there would be an additional $55 pet fee. The charge was simply added without any prior notice or explanation. Overall, the billing process was extremely confusing and...

"The bathroom was filthy as was the furniture. There was no wifi. The room smelled like mold. I actually left without a refund."

"Pool is indoors and like a sauna"

"No hot water! Room smelled musty/moldy, husband says I coughed all night in my sleep. Bed was hard as a rock & stained. Cheap stay but never again…"

"It's an excellent place! Would definitely stay again!"

"I was charged multiple times on my credit card would not do anything to resolve it."

"Ok"

"Good hot breakfast! Kind of hard to get into; steep but short driveway. Competent staff."

"Excellent air conditioning, good parking, friendly staff"

"Loved everything about my stay great location room clean staff helpful !!"

"Very clean, great place to stay."

"We stayed in the main building. We were on the 3rd floor. The hall ways are warm but the rooms were very cool- good ac. Breakfast was easy, plentiful and food. Staff was helpful when needed. There appears to be some renovations , but it didn’t effect our stay."

"This was our first stay at this location and it was fabulous! From the front desk staff greeting us with smiles and complimentary water, to the nice fresh clean room, we felt comfortable immediately. We stayed 2 nights and unfortunately we didn’t get to try the pool but it looked really nice! Breakfast was hot and fresh and had a lot of choices. We thoroughly enjoyed our stay and will definitely be back!"

"Pool closed for a day and a half for Maintenance , there was an ants in the room and we have to move to a different room in the second floor, The hall property is old , I think this hotel should be cheaper than other places , No more cold water available after 10:00 pm. The breakfast was normal, The staff is great and helpful."

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