It is basically a nice place to be. Very helpful staff. My only complaint is that I was upgraded to a room right next to the new elevator construction. That was not nice. Just be careful of your VIP upgrades!
The room was spacious and clean. I like the convenience and accessibility as well since it was easy to get and fro the airport. There's also a connecting mall with more food choices. I had a good stay here.
Room was very big and equipped with all amenities. Great attention to details and wonderful services!
The room is ok, the SPA and GYM are excellent and also the swimming pool.
On the night we checked in, we were given a small room with stained carpets. The next morning, when we told the front office staff about the poor condition of the room, they were very helpful and immediately changed it to a much bigger and cleaner room. We are thankful to them and will definitely ...
At reception I met ‘King’ who was very helpful. He upgraded my stay and supported my questions
Good property, good staff, good gymnasium, moderately good location. Cant drop the room temprature below 23.4c
Staff st the desk helped me with a change and location for shopping was within walking distance -but not for restaurants or sight seeing -you would have to cab or metro to get to those places but also easy to get to
There were 2 large dark colored stains (and at least 2-3 smaller stains) on one of the 4 pillows in my room. The area covered by the stains were about 2 human palm size. I brought them to the attention of room service the second day and it was changed without issue but that should never have happened ...
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.