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"Room was incredible for the price, staff was very helpful, especially Daisy at the front desk"

"Hannie( employee from Philippines) at the front desk was extremely friendly and helpful. Upon my arrival, she offered to upgrade my stay to a corner suite that has both river view and city view. The room has great view and is bright and comfortable. It exceeds my expectations for the price I paid for. I ‘d definitely recommend this hotel to anyone who wants to have quick access to the Bund and Yu Garden."

"Excellent service with feee upgrade. Thank you!"

"The staffs were very friendly, helpful and professional."

"Clean room, safe location , convenient location."

"I love the cleanliness of the hotel and the proximity of the hotel to all the shopping malls and restaurants. The hotel also has good amenities but was not able to try it. Next time maybe."

"Great hotel and staff. Very central location. Close to attractions."

"Perfect for overnight stay when you have an early flight to catch. Restaurant food was reasonable although relatively high price for basic quality. Friendly staff, English available with phone app..Papago works. Friendly helpful staff."

"The hotel is misleading regarding the views you see from the room. Almost of hotel photos on Hotel.com show beautiful skyscrapers views from the hotel. In fact, there are only few rooms on the 7th floor that you can see the view. The remaining of the room from 8th to 15th floors have no city view, there are only internal view meaning facing opposite the other sides of its own building. After I brought this issue up, they change the rooms for me to be on the 7th floor. If the city view is important for you, then you can pay extra or book at the different hotel. Most of the staff are great. One door man staff ignored us and hid in a room immediately and did not help us with luggages. We had to wait until another staff was available to help us out. Though we enjoyed dinning at the hotel. The food was delicious. (not breakfast buffet). "