Hotel berdekatan Pusat Bandar Shadow Lake

"Friendly and welcoming staff. Room was lovely, beds comfortable"

"Good"

"Easy check in. Very friendly staff. Breakfast was wonderful. Only con was mattress was too firm but all hotel beds are not as comfortable as our bed at home. "

"There was an old chocolate milk half gallon in the closet. The room temp semi cool on max coolness. Rust was painted over. Iron and blow dryer worked really well and the shower pressure was good."

"Excellent place to stay"

"well maintained clean hotel with friendly staff"

"Checked in room was filthy, stained sofa. Holes in the walls and bathroom sink counter was cracked. T.V.s were outdated."

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"Clean rooms"

"The property was clean."

"Staff very helpful but facility is old and in need of renovation."

"Parking was easy. Staff was super friendly and helpful. However the pool was out of order for repair. The only working ice maker was on the 3rd floor. Shower pressure was awful. Rooms were clean. Breakfast was just ok. "

"Staff was very friendly. Very clean and great for the price. "

"The room was very clean and comfortable!!! The staff was very friendly and helpful and they were always making sure the hotel was clean! The bar staff were very friendly and Jeremiah was the best as he visited with us for quite a while 👍👍 I highly recommend this Embassy Suites and recommend that you use Expedia to book your stay!!!!"

"The hotel was super Convenient for close things such as the zoo and downtown access. The grounds were clean and looked new. The staff was really nice and helped when needed. The breakfast was ok however it’s free and you can’t beat that! If I had to complain about anything it would be that I got a dog tick on me on my leg. Can I prove that it was the hotel no however it is a possibility since it’s dog friendly and a higher chance. More of a risk I took myself when booking im from the south and...

"Dog hair was all over the rooms and had an odor to the room on arrival!! Was able to open the window to ventilate the room which really helped. However, there was a gap in the screen, and a child could definitely be able to push through the screen on the fourth floor. Contacted hotel and they would not give any money back."

"There was a “kiosk “ attendant virtually to check in and fix the room card. We stayed 3 nights and had NO HOUSEKEEPING the entire time. Room key had to be fixed every night. NO STAFF ON SITE! had to wait until the next day to just get a blow dryer that should have been in the room to begin with. No staff is horrible. The Virtual attendant was clearly in another country"

"I checked in before checking the room and I was so disgusted! There was dried food on the walls. Spilled drinks along the walls & bugs in every corner! Even roaches shells were all over. I felt so unsafe there and disgusted! I’ve been trying to get my refund for over a week & they still haven’t paid it back. I DO NOT RECOMMEND ANYONE STAYING HERE!"

"We had a very nice stay. The lobby area is large and has a lot of chairs, so it's a nice area to sit in and relax. They even have some games, like a pool table and a big Connect4 game for kids. We also really liked their breakfast. They had a good variety of food, and it was better quality than most hotel breakfasts I've had. The only drawback was our room setup. Although the room was called a "suite," it wasn't what I would consider a true hotel suite in terms of having two separate rooms...