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ELIENA HOTEL SEOUL GANGNAM

4.0 star property
Travelers can unwind after shopping at Starfield COEX Mall with a workout in the well-equipped gym or by enjoying coffee alongside Seoul locals

Choose dates to view prices

ELIENA HOTEL, steps from Starfield COEX Mall, offers a convenient base with thoughtful amenities. Enjoy Japanese cuisine at two restaurants or recharge at the onsite cafe. The hotel provides high-speed WiFi and practical luggage storage for shopping-heavy days.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
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About this property

ELIENA HOTEL SEOUL GANGNAM

  • Upscale hotel remodelled in 2022 and located near Starfield COEX Mall
  • Located close to COEX Convention and Exhibition Center, ELIENA HOTEL SEOUL GANGNAM provides a coffee shop/cafe, dry cleaning/laundry services and a business centre. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Continental breakfast (surcharge), multilingual staff and luggage storage
    • A lift, a 24-hour front desk and concierge services
  • Room features
  • All 51 rooms include comforts, such as premium bedding and heated floors, as well as perks, such as air conditioning and bathrobes.
  • Extra amenities include:
    • Down duvets and extra futons (surcharge)
    • Bathrooms with heated floors and bidets
    • 54-inch Smart TVs with cable channels
    • Wardrobes/cupboards, heated floors and mini fridges

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  • Parking included
  • Free Wi-Fi
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The price is RM554
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: 100 per cent of room rate

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KRW 50000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately KRW 29000 to 29000 for adults and KRW 29000 to 29000 for children
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out fee: 100 per cent of room rate (subject to availability)
  • Futon bed fee: KRW 55000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property Registration Number 1101113700120

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is ELIENA HOTEL SEOUL GANGNAM pet-friendly?

No, pets are not allowed at this property.

How much is parking at ELIENA HOTEL SEOUL GANGNAM?

Self-parking is free at this property.

What time is check-in at ELIENA HOTEL SEOUL GANGNAM?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. A 100% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ELIENA HOTEL SEOUL GANGNAM?

Checkout is at 11:00 AM. Late check-out is available for a 100% fee (subject to availability).

Where is ELIENA HOTEL SEOUL GANGNAM located?

Located in Gangnam-gu, this hotel is 1.7 mi (2.7 km) from Starfield COEX Mall and 1.7 mi (2.7 km) from COEX Convention and Exhibition Center. Lotte World and Lotte World Tower are also within 6 mi (10 km). Hak-dong Station is 6 minutes by foot and Eonju Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

8.8

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 88 out of 138 reviews
Rating 8 - Good. 29 out of 138 reviews
Rating 6 - Okay. 12 out of 138 reviews
Rating 4 - Poor. 8 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

Reviews

Verified

10/10 Excellent

Jinhwa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very friendly and helpful!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, property conditions & facilities
Great staff, clean room
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

MARYNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes shops nearby.Food grossly over priced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sindre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy about my stay at Hotel Eliena! Arrived before my check in time and welcomed by this super friendly man at the reception. Checked inn before my time for free. Overall it’s a very nice reception area with friendly staff. Room was very good and clean. I had a great time!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in between two subway stations which make it convenient to travel across Seoul. Staff were very helpful with any questions we had, and the cleaning staff very diligent.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, hotel staff was amazing and the place was very clean. Looks a bit smaller than photos but it was still spacious. Only thing that did not work waa the temperature control. It was available but was not modifiable. Our place was completely too hot.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sandy

Liked: Property conditions & facilities
Excellent location. Great staff. Rooms are nice and spacious. Modern decor has luxurious feeling.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Youn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is convenient. It is a convenient location for running errands in Gangnam. The staff is friendly. The room is quiet and clean.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were lots of breakfast options to select from. It’s a set menu. The rooms were clean and the staff members are very friendly. The only complaint is the elevators, when there are weddings held (which seems to be all weekends and Fridays), taking the elevator is a chore. We couldn’t find staircases that didn’t lock (didn’t want to be locked in). Overall great stay.
Stayed 10 nights in Sep 2025
Verified

8/10 Good

Wei-Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and environment. Nice service. The quality for breakfast is excellent.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Oliver

Liked: Cleanliness
Disliked: Staff & service
The room was good and clean. Unfortunately, the air conditioning was weak and the bed had only one blanket. The breakfast was not a buffet, and the Western-style food was simply poor. The English skills of most of the staff were very poor.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Mona Alyah

Liked: Cleanliness, amenities, property conditions & facilities
Our overall experience was excellent. Everyone starting from the front desk was accomodating and pleasant. I would also like to commend all the staff that always serve our breakfast. They made sure that we enjoy everything that they serve us. I would say that is the highlight of our stay. The room was well maintained, bed is so comfortable and relaxing. The room was well cleaned, well lighted and relaxing. We would definitely recommend this to our friend and our stay in Eliena hotel made us want to come back and visit South Korea again. We really loved our stay! It was excellent! Kudos to the management and the whole staff! We love all of you and we will see you again. Thank you very much for making our stay in Korea worth it!! ❤️
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ilung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Clean spacious rooms. Very friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

HAK

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and enjoy the vacation.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

HAK

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were big, close to transport and 711
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , probably i will book it again
Stayed 1 night in May 2025
Verified

10/10 Excellent

HAK

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!!
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Haksoo

Liked: Cleanliness, property conditions & facilities
Very professional front desk and concierge’s, and the restaurant staff. One very unhappiness to point out is, room TV is facing side ways of the bed. Just could not watch the TV, we were getting stiff neck. I hope hotel management notices this survey because there will be many more whom will experience this and it won’t help.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Rishikesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the comfortable stay
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Noah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room had poor ventilation and heat was too high
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place! Will come back later!!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. They speak Japanese better than English.
Stayed 1 night in May 2023
Verified

6/10 Okay

Yasuhiro

OK
Stayed 3 nights in Mar 2025