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Reviews of Line Hotel Myeongdong

3 out of 5
Line Hotel Myeongdong
36 Myeongdong 3-gil, Jung-gu, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 352 reviews" "
Rating 8 - Good. 141 out of 352 reviews" "
Rating 6 - Okay. 74 out of 352 reviews" "
Rating 4 - Poor. 26 out of 352 reviews" "
Rating 2 - Terrible. 12 out of 352 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Rya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient location with two subway stops less than a 5 minute walk away; building also has 2 restaurants and is surrounded by cafes. Cannot stress the convenience of the hotel enough - felt like we were literally in the middle of everything in Seoul. The room was sufficient for 3 adults, and was cleaned often with new towels daily. The facilities were not super new (e.g. older toilet, ageing wallpaper, old carpet, etc.) but everything worked perfectly fine.
Stayed 12 nights in Apr 2024

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service fantastic. They made sure you were serviced properly.
Stayed 3 nights in Jan 2024
Response from 검은곰 on 13 Feb 2024
Thank you for your valuable review. We are also very pleased with your satisfaction.also we look forward to seeing you again. Thank you.

6/10 Okay

Kristine

Stayed 1 night in Sep 2023
Response from line hotel on 20 Oct 2023
Thank you for your valuable opinionI will do my best to become a better hotel in Myeongdong

2/10 Terrible

Seonyeong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very unfriendly and not professional.
Stayed 1 night in Jul 2023
Response from line hotel on 24 Jul 2023
Thank you for your comment.We will refer to customer reviews for better service.

2/10 Terrible

Yijin

We booked 4 nights at Line hotel through Expedia system. The booking was confirmed. When we arrived to the hotel, the staff said they can not find our reservation. It took a long time for him to tell us that our reservation was canceled, and there was no room for us that night. We contacted Expedia, and been told that Line Hotel canceled our reservation. We were “homeless’ in a rainy dark night in a foreign country. It was very unpleasant. Expedia staff was not helpful at all. We are very disappointed with Expedia hotel booking! Line Hotel staff helped us to found a room somewhere else for the night. So far no one took responsibility, not hotel nether Expedia!
Stayed 4 nights in May 2023
Response from 김의곤 매니저 on 3 Jun 2023
Dear This is from who responded when you came to check in. First of all, you made a reservation by paying on-site, not by pre-booking for Expedia. In such a case, we check whether the card number you registered to prevent no-show is valid, but if the card is not paid, the reservation can be canceled and the regulation is the same regardless of hotel. Hello, I'm the manager who responded when you came to check in. First of all, you made a reservation by paying on-site, not by pre-booking for Expedia. In such a case, we check whether the card number you registered to prevent no-show is valid, but if the card is not paid, the reservation can be canceled and the regulation is the same regardless of hotel. Nevertheless, I was pity for the guest situation. so Even though it's personal, we such as help you and book other hotels, and even get a taxihotel did best to help you.Also, from the next day, we will help you book your room again first so that you can use our hotel and made a book to you more cheaper than the original reservation.we are deeply regrettable for you're giving a bad review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and with a great metro line and food options nearby.
Stayed 2 nights in May 2023
Response from 김의곤 매니저 on 22 May 2023
Thank you for your valuable review.We are so glad that guest made good memories while staying

8/10 Good

Rita Yuen-Mun

Stayed 2 nights in May 2023
Response from 김의곤 매니저 on 20 May 2023
손님의 소중한 평점 감사합니다

6/10 Okay

jian Q

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was very good; definitely need to fix the bathroom Seward smell. If the bathroom smell is fix, this hotel will be a good pick
Response from SH KIM on 8 May 2023
Thank you for your valuable opinionI will try to make it a hotel where you can stay comfortably

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from 김의곤 매니저 on 25 Apr 2023
감사합니다

2/10 Terrible

Essa

Stayed 3 nights in Mar 2023
Response from 김의곤 매니저 on 22 Mar 2023
Thank you for using itWe will do our best to provide you with improved services for the shortcomingsregards

10/10 Excellent

Rebecca, CARAPICHAIMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to the Subway.
Stayed 1 night in Nov 2022
Response from 김의곤 매니저 on 21 Nov 2022
We will provide you with better service by referring to your valuable reviews Thank you.

6/10 Okay

LEE

Stayed 3 nights in Nov 2022

10/10 Excellent

Huong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Loved the affordability and accessibility to all sorts of transportation/sights. Would stay here again!
Stayed 5 nights in Oct 2022
Response from 김의곤 매니저 on 31 Oct 2022
Thank you for writing a valuable review after staying at our hotel

10/10 Excellent

Sphelele

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
My card wouldn’t allow me to go into the room wverytime I left
Stayed 2 nights in Jul 2022
Response from 검은곰 on 25 Jul 2022
Thank you for visiting. Hope to see you again next time

10/10 Excellent

Stanislav

Stayed 11 nights in May 2022
Response from 검은곰 on 25 Jul 2022
Thank you for visiting. Hope to see you again next time

6/10 Okay

BO YOUNG

Stayed 1 night in May 2022

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very clean
Great location and great bed. Rooms are small, but great price!
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
It not comfy the bed and pillows are not soft., plus they only give 1key card
Stayed 1 night in Aug 2021

6/10 Okay

Cristel

Liked: Cleanliness, staff & service
it was very hot inside the hotel, they wouldn’t allow us to use the AC.
Stayed 1 night in Oct 2020
Response from Line Hotel Myeongdong on 7 Nov 2020
Thank you for choosing Line Hotel Myeongdong! Due to the low outside temperature, the air conditioner is not running and only the heater is running. There is a system where outside air flows into the room, and there is a sign in the room that changes the function of the air conditioner. We are very sorry to hear that you were uncomfortable while staying in our hotel. We could have helped you enough if you had asked the staff. We will try to provide better service by reflecting your opinion. Thank you.

10/10 Excellent

Osni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from 라인호텔명동 on 18 Aug 2020
라인호텔명동을 이용해 주셔서 대단히 감사드립니다. 항상 즐겁고 행복한 일들로 가득하시길 바랍니다.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great wee hotel!
We stayed in the deluxe double and it was lovely! Very spacious and a great view from the floor to ceiling windows. Excellent value for money. Friendly staff. Great bathroom! Great location! Would recommend.
Stayed 1 night in May 2020
Response from Line Hotel Myeongdong on 8 Jun 2020
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and with your good opinion, all of our hotel staff are encouraged and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Such a convenient location! It’s a minute walk away from Euljiro-1ga station and about a 5 minute walk to Myeongdong station. There was a bit of construction happening on the ground floor of the building, but once you get to the lobby on the 5th floor, it’s unnoticeable. Because of the virus, the counter was empty and quiet, but after about a minute of making sure we didn’t check in on our own, a staff came out to check us in - very quick and efficient! Her English was natural. The rooms were tiny, but it was the perfect size for me and my friend in the double bed room. The room was clean, except for our sink drain which might have been broken - we had to take it out and clean it of all the gunk. And besides the beds feeling a little stiff, we had a wonderful stay - I would definitely go back based on the convenience!
Stayed 2 nights in Apr 2020
Response from Line Hotel Myeongdong on 8 Jun 2020
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and with your good opinion, all of our hotel staff are encouraged and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it was close to everything. Shower curtains could be a bit longer as water splashes everywhere when you shower.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Line Hotel Myeongdong on 22 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

4/10 Poor

Verified traveller

Stayed 5 nights in Nov 2019
Response from Line Hotel Myeongdong on 21 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location!
The location was great. The rooms were okay. They took out the trash and gave us new towels everyday but only sometimes made the bed. Overall I would stay here again.
Stayed 1 night in Oct 2019
Response from Line Hotel Myeongdong on 21 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and with your good opinion, all of our hotel staffs are encouraged and we will always try to become a hotel that offers better service. To protect the environment from excessive water pollution, our hotel replaces bedding every three days if there is no request with specific reason. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We are terribly sorry for the inconvenience and thank you for your kind consideration. We hope you will always be full of happy things. Thank you!

8/10 Good

TravelSpice, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in very good location near the metro station Euljiuro 1-ga, less than a min! Walking distance to the Myeongdong shopping area, a lot of restaurants and shops nearby, very convenient! The twin room is very small, but it’s expected, so we have no issue with it! The hotel is new and very clean, would recommend to all who wants to stay around that area!
Stayed 3 nights in Sep 2019
Response from Line Hotel Myeongdong on 21 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and with your good opinion, all of our hotel staffs are encouraged and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro —— • Affordable pricing for the location. • Reception check in staff is friendly and helpful. • Room is tidy, modern and clean looking as it’s a newly opened hotel in autumn 2019. • Standard clean towels given daily. • Full size shampoo, conditioner and body wash provided. Con —— • Bottled water isn’t restocked • Toilet paper wasn’t restocked when we were on our last roll. Luckily we just finished it on our last day. • Hair found in the clean folded towels.
Stayed 7 nights in Oct 2019
Response from Line Hotel Myeongdong on 3 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and with your good opinion, all of our hotel staffs are encouraged and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Verified traveller

Stayed 4 nights in Sep 2019
Response from Line Hotel Myeongdong on 21 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

6/10 Okay

Nury, Korea, Rep

Liked: Cleanliness, staff & service
Everything was great - except one: smells like sewers. Location was exceptional, room was neat and clean, friendly people, except smell. This place looks like remodeled from studios, and some room seemed to have no window. That means - vent is very important. Unfortunately, funny smell was coming out of the vents and air-conditioners. Hope they can fix this, fast.
Stayed 1 night in Sep 2019
Response from Line Hotel Myeongdong on 21 Nov 2019
Thank you very much for staying at Line Hotel Myeongdong. We are terribly sorry for the experience what you had in our hotel. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Narae Cha on 30 Sept 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

6/10 Okay

Verified traveller

Liked: Cleanliness
the location was perfect. just that room service cleaning can be a bit more thorough and standardized as my room was only tidied up after the first night.
Stayed 4 nights in Sep 2019
Response from Line Hotel Myeongdong on 30 Sept 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The room is clean but facilities are basic only. Staff is helpful and nice. Location is good, closed to a metro and airport bus stop which is very convenient.
Stayed 3 nights in Sep 2019
Response from Line Hotel Myeongdong on 30 Sept 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Narae Cha on 2 Oct 2019
Thank you very much for staying at Line Hotel Myeong-dong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Narae Cha on 2 Oct 2019
Thank you very much for staying at Line Hotel Myeong-dong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019
Response from Narae Cha on 2 Oct 2019
Thank you very much for staying at Line Hotel Myeong-dong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Could not connect to the WiFi and the television is broken down, so nothing can be shown on the tv. We’ve informed the hotel staff. Although they said they were going to fix it the next day, nothing was fixed. We stayed there for 5 nights but they didn’t clean up our room for the last two nights, which the rubbish was remained in the room for three consecutive days.
Stayed 5 nights in Sep 2019
Response from Narae Cha on 23 Sept 2019
Thank you very much for staying at Line Hotel Myeongdong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. I would like to inform you that we are terribly sorry for the experience what you had in our hotel. We empty the trash can everyday but we do not touch shopping bags or shoe boxes unless the guest requests us to clean them up. This is to prevent the employee to throw away customer's unwanted items by mistakes. Regarding the maintenance matter, Your stay dates at our hotel were one of the biggest holidays in Korea. We are very sorry for that were unable to fix it right away. We are sorry for the inconvenience you had and thank you for your kind consideration. We promise that we will provide better service and will be better hotel when you visit us next time. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Narae Cha on 19 Sept 2019
Thank you very much for staying at Line Hotel Myeong-dong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Comfy, nice view, clean, convenient for Myeongdong shopping and restaurants, friendly staff who spoke English, it was peaceful and had everything we needed in it. Overall a great place to stay.
Stayed 2 nights in Sep 2019
Response from Narae Cha on 19 Sept 2019
Thank you very much for staying at Line Hotel Myeong-dong. Thank you for your valuable feedback and we will always try to become a hotel that offers better service. We hope you had a good time at our hotel and look forward to seeing you again on your next trip. We hope you will always be full of happy things. Thank you!

8/10 Good

MICHIYO

Liked: Staff & service, amenities, property conditions & facilities
リッチ条件がとても良く便利でした。 エレベーターがなかなか来ないのがマイナスポイントです。
Stayed 3 nights in Apr 2024

8/10 Good

SATOMI

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from 검은곰 on 23 Apr 2024
Thank you for your valuable rating. We will try to provide you with even better service.

6/10 Okay

YUKA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
窓なしの部屋でしたが、そんなに気になりませんでした。タオル交換してくれますが、毎回髪の毛が挟まっていました。
Stayed 2 nights in Mar 2024
Response from line hotel on 6 Apr 2024
Thank you for your valuable review and we will always try to provide the best service.

4/10 Poor

MIORI

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
まだコートがいる寒い時期なのに暑かったら冷房入れてください、暖房はありませんとチェックインで言われ驚きました、部屋は結露が酷く上着を着ていないと寒く布団も薄くシャワーも大変でしたし風邪ひきそうです。ホテルのトイレも清潔さが全く無く辛かったです。 ただ場所はとても良いです駅から直ぐで飲食店も周りにたくさんありとても便利です。 ホテルの方は感じ良いです。
Stayed 3 nights in Mar 2024
Response from line hotel on 6 Apr 2024
Thank you for your valuable review and we will always try to provide the best service.

8/10 Good

Chung Ting Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very close to subway station and shopping area. Booked room with window, good space. Only bad thing is share lift with the hotpot shop, strong smell in the lift every time back and leave from hotel
Stayed 6 nights in Mar 2024
Response from 검은곰 on 26 Mar 2024
Thank you for your valuable review after visiting the Line Hotel. We are also sorry that there is a restaurant street on the first floor, so you can sometimes smell unwanted smells.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupenda estancia en el centro de Seúl
Toda la estancia ha sido maravillosa. La habitación es muy acogedora y sin duda lo más genial son las vistas gracias al ventanal que tiene. El personal del hotel es muy atento, no hemos tenido ningún problema y han sido muy serviciales. Otro de los puntos positivos de este hotel es la localización. Estás en pleno centro de Seúl y cerquísima del metro. Repetiremos seguro. ¡Gracias por el servicio, Line Hotel Myeongdong!
Stayed 4 nights in Jan 2024
Response from Kim on 30 Jan 2024
Gracias por su revisión detallada, y siempre trataremos de proporcionarle el mejor servicio.

8/10 Good

YOU-JING

Liked: Staff & service, property conditions & facilities, room comfort
隔音不好
隔音很差 超級差 房間整理時間在下午4點到6點 飯店位置在明洞夜市附近 樓下有7-11兩家星巴克 咖啡廳 炸雞一條街也在附近 整體來說 除了隔音差 都很不錯
Stayed 8 nights in Jan 2024
Response from Kim on 30 Jan 2024
感謝您留下詳細的評論，我們會一直努力提供最好的服務