Sentul Hotels with Waterpark

"Please request for a room near the lobby so that you wont need to call for a buggy service. My friend has waited for quite some time(Sometimes more than 30mins) for the buggy service to arrive. I stayed near to the lobby so I can walk to the restaurant and the lobby area easily. Need to get more English speaking staff there. The restaurants food are great. My boys enjoy the Dino park and the Splash. But the water in the splash is very cold. Hope they can do something about it. Almost every kids...

"I found the staff to be dishonest. Shamelessly dishonest and greedy. Once a customer pays, it's paid. Just because you arbitrarily decide that the customer paid too little, it's bad business practice and unprofessional to demand more money making the paid customer feel like either they pay you more money or they won't have access to internet restored. Also, and I should mention this because I still don't know what it was but if you are thinking of staying here, ask what the blinking red light...

"I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park."

"Nothing it was old run down and it was not worth the money"