Sentul Hotels with Waterpark

"I love the hotel.. staff also are very friendly, especially Fairos, a senior duty manager, very helpful greeted me everyday to make sure im ok, I will definitely be back and want to experience the theme park."

"I found the staff to be dishonest. Shamelessly dishonest and greedy. Once a customer pays, it's paid. Just because you arbitrarily decide that the customer paid too little, it's bad business practice and unprofessional to demand more money making the paid customer feel like either they pay you more money or they won't have access to internet restored. Also, and I should mention this because I still don't know what it was but if you are thinking of staying here, ask what the blinking red light...

"Nothing it was old run down and it was not worth the money"