Hotels in Gateway West, Savannah

"Public parking adjacent to hotel great"

"Beautiful hotel in the perfect location to explore Savannah. The staff was friendly, especially the valets! Definitely recommend getting a balcony room to overlook the city. "

"EVERYTHING WAS HOOD"

"My sister and I stayed from Wednesday night through Tuesday morning, and unfortunately the experience was disappointing. Housekeeping never came to our room a single time during our entire stay. We repeatedly had to go down to the front desk to request clean towels and basic supplies, and even after mentioning it multiple times, no one was ever sent to service the room. We also used the parking garage down the street, which the hotel partners with. Each day, guests are required to notify the hotel before noon if they parked there. One day we left early and returned late, and I forgot to tell them. I understood that mistake was on me, and I contacted the garage directly and paid the $30 fee. However, the hotel then tried to charge me another $32 for the same night, saying I “knew the rules.” I did know the rule, and that’s why I paid the garage. Being charged twice for one night of parking was unreasonable, and they refused to remove the extra charge. I ended up paying $62 for one night of parking. To “make up” for the fact that housekeeping never came to our room, they removed a $32 charge for the morning we checked out—at 8:30 AM. That hardly felt like meaningful compensation for six nights without housekeeping and the double parking charge. The hotel is in a nice location and the breakfast was good, but overall the lack of service and the way the parking situation was handled means I would not stay here again."

"HORRIBLE arrived late. Would NOT let me check in to my paid reservation. Called me a no show. Expedia did NOTHING that helped. Dont book with them or wingate."

"Room was quite small and the bathroom was tiny. We knew the square footage of the room but the bathroom was just too small. 2 ppl CANNOT be in there at the same time. Rooftops were nice. Parking is costly, $50 per day/overnight. Overall the stay was alright. Savannah is a nice & pleasant city to walk & explore. Lots of restaurants, historical buildings, and nightlife. We would go again. "

"The Staff was amazing "

"Great place! Awesome, friendly staff! Will definitely be back!!!"

"Very noisy property right next to the public transit station. Location is near downtown historic area other than that I would not stay at this property again."