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Overview of Hotel Grand Terrace Chitose

Photo gallery

Guest reviews

3.8/5 Good
938 reviews
Guests rated this property 3.7/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationChitose Inter Golf Club13 min walk
Popular LocationAoba Park17 min walk
AirportSapporo (CTS-New Chitose)6 min drive
Popular LocationChitose Salmon Aquarium8 min drive

Choose dates to view prices

  • Single Room, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
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  • Single Room, Smoking

    3.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 2
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  • Twin Room, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 4
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  • Twin Room, Smoking

    4/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 4
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  • Semi Double Room, Non Smoking

    4.4/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 3
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  • Semi Double Room, Smoking

    4/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 3
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  • King Double Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 3
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  • King Double Room, Smoking

    Room amenities

    • 21 sq m
    • Sleeps 3
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  • Superior Twin Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Superior Twin Room, Smoking

    Room amenities

    • 24 sq m
    • Sleeps 3
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  • Deluxe Twin Room, Smoking

    Room amenities

    • 34 sq m
    • Sleeps 3
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  • Connected Twin Room, Smoking

    Room amenities

    • 42 sq m
    • Sleeps 6
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  • Japanese-Western Room, Smoking

    Room amenities

    • 30 sq m
    • Sleeps 3
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  • Japanese Traditional Room, Smoking

    Room amenities

    • 22 sq m
    • Sleeps 3
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  • Triple Room, Non Smoking (2 Single Beds and 1 Extra Bed)

    Room amenities

    • 21 sq m
    • Sleeps 3
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  • Triple Room, Smoking (2 Single Beds and 1 Extra Bed)

    3.8/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 3
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  • Suite, Smoking

    Room amenities

    • 45 sq m
    • Sleeps 3
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  • Junior Suite, Smoking

    Room amenities

    • 45 sq m
    • Sleeps 3
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About this area

Chitose

In the city centre and near a train station, Hotel Grand Terrace Chitose is in an area with good airport proximity. Lake Shikotsu and Shikotsu-Toya National Park reflect the area's natural beauty and area attractions include Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park. Northern Horse Park and Ecorin Village are also worth visiting.

Visit our Chitose travel guide
Map
Popular Location

What's nearby

  • Chitose Inter Golf Club - 13 min walk
  • Aoba Park - 17 min walk
  • Chitose Outlet Mall Rera - 7 min drive
  • Chitose Salmon Aquarium - 8 min drive
  • Doraemon Wakuwaku Sky Park - 11 min drive

Getting around

  • Minami-Chitose Station - 7 min drive
  • Osatsu Station - 11 min drive
  • Sapporo (CTS-New Chitose) - 6 min drive

Restaurants

  • Where to eat
  • YUUKARA – Restaurant offering Japanese cuisine. Serves breakfast and dinner daily.

About this property

Hotel Grand Terrace Chitose

3-star hotel with restaurant and bar/lounge
This hotel features a restaurant, a bar/lounge and a sauna. WiFi in public areas is free. Additionally, coffee/tea in a common area, a microwave in a common area and meeting rooms are on-site. All 255 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, fridges and pillow menu.
Hotel Grand Terrace Chitose offers 255 forms of air-conditioned accommodation with a hairdryer and blackout curtains. A pillow menu is available. Flat-screen televisions come with pay-per-view films.
Bathrooms include a combined bath/shower unit with a deep soaking bath and toilets with an electronic bidet. Guests can surf the web using complimentary wired and wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 6 AM–9:30 AM: JPY 1500 for adults and JPY 800 for children
1 restaurant
1 bar
Coffee/tea in a common area

Things to do

Karaoke
Sauna

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Reception hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken

Chinese
English
Japanese

Business services

3 meeting rooms

More

Designated smoking areas
Shared microwave

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Pillow menu

Bathroom

Deep-soaking bathtub
Electronic bidet
Hairdryer
Shower/bathtub combination

Entertainment

Flat-screen TV
Films for purchase

Food and drink

Fridge

More

Connecting rooms available
In-room massage
Iron/ironing board (on request)
Phone

Policies

Check-in

Check-in between 2:00 PM and midnight

Check-out

Check-out before 11 AM

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1500 for adults and JPY 800 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Guests must contact this property in advance to reserve cots/infant beds. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Hotel Grand Terrace Chitose and receive a full refund?
Yes, Hotel Grand Terrace Chitose offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Grand Terrace Chitose cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Grand Terrace Chitose?
As of 2 Jun 2020, prices found for a 1-night stay for 2 adults at Hotel Grand Terrace Chitose on 3 Jun 2020 start from RM266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Grand Terrace Chitose?
Hotel Grand Terrace Chitose doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this property located?
Located in the heart of Chitose, this hotel is within 1 mile (2 km) of Chitose Inter Golf Club and Aoba Park. Chitose Salmon Aquarium and Chitose Outlet Mall Rera are also within 3 miles (5 km). Chitose Station is 23 minutes by foot.

Guest reviews

5 - Excellent
230
4 - Good
434
3 - Okay
182
2 - Mediocre
71
1 - Poor
21
3.7
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

The rooms etc were fine but the restaurant for dinner was terrible. The staff were really unhappy and the menu was so limted we actually got up and left. We did have breakfast there the next morning and that was okay and staff were lovely.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient to the airport, including a shuttle.

Stayed 1 night in Feb 2020

2/5

  • Disliked: Amenities, property conditions & facilities

room is too warm

Stayed 1 night in Jan 2020

2/5

    Too expensive. Scammed us for an extra A $65 for an extra person in an already booked and set "3" bed room. Tiny, below average room, 2 beds and a fold out. A $200:all up. More than a bit rich ! Expedia didnt help with the way the room was advertised.

    Stayed 1 night in Jan 2020