Santa Rosa Island Spa Hotels

"We were there for 3 days and had to complain about the hot tubs not functioning twice. I was told by a local that has an out of season pass to use facilities that one of the hot tubs had been broken for many many months. Why not just put a sign out that is a kiddie pool and call it done? Why keep calling it a hot tub when everyone on your staff knows it will never have hot water in it? Why put staff and guests through a continuous "Is the hot tub working" loop? Why have staff lying to guests about the hot tub? The place was very clean and staff was efficient. We had one meal at hotel restaurant and it was tasty. Would definitely consider staying here again if I knew hot tubs would stay hot. Very disappointing to book a place that advertises a specific amenity only to find out it is very unreliable."

"Everything was just okay. Looked smaller and more dated than the pictures. The biggest issue was I ended up with large charges from the family who previously stayed in our room. Staff was notified and they assured me it would be taken off. However, it cleared my bank account next day and it took a week after we got home to get our money back. Other than taking off the charge that wasn’t ours to start with, the staff did absolutely nothing to resolve the situation. "

"The hotel had lots of outdoor amenities that seemed beautiful. Unfortunately due to weather we were not able to partake in them, making the room more important. Ended up with a lousy view of the roof of the adjacent attached building. Warning to Hilton Honors members, due to booking through Expedia you do not receive any points for the stay or any additional consideration."

"Very Nice!"

"Fabulous stay and love this place! We had a great time."

"Q"

"Close to gorgeous beach, clean pool and good value. Room didn't get cleaned after first night."

"We had the absolute best experience at the Holiday Inn Resort! Everything was so convenient and well maintained. The lazy river was amazing and the access to the beach was incredible! They have a DJ at the tiki bar and entertainment throughout the week. We chose to buy the breakfast coupons as part of our visit. The breakfast people were awesome and as a person with food allergies I felt super safe eating at the buffet! Will absolutely be back soon!"