Best Luxury Hotels in Santa Cruz

"Breakfast buffet was very good. Many options and the staff was attentive. "

"The location is very good, close to everything and the airport. Staff is very welcoming and warm, kudos to Filipino hospitality❤️. The hotel needs an upgrade though. Rooms look tired and dated, definitely need to improve to make it more cozy and something to look forward to at the end of the day."

"We had a great stay! The staff were exceptional and breakfast was delicious. We only stayed a few hours gicen our flight was delayed but we had a fabulous sleep and highly recommend the hotel"

"It was clean and friendly staff"

"Buffet is nice but not for that amount of money. Two guest 5,800 peso is too expensive. That’s $100 American dollars and nothing there was that special. Breakfast was 3,600 peso for two cheaper but still expensive. There not serving steaks and lobster. Food is mostly room temperature unless you’re order an omelet. There is a lot to pick from but be real. You can’t eat 50 different things. It’s could be a little more realistic and half the price then it would be sensible. "

"I booked a King bed room and fully paid. They only inform me that King bed was unavailable upon check-in and gave a room with Twin bed. This happened to my friends too. Totally unprofessional."

"The room is a bit old, toilet has a water issue"

"Wonderful hotel, walking distance to several malls and Greenbelt. I enjoyed the Te swimming pool and Sauna. Staff very kind & professional. Thank you for making my visit to your establishment a beautiful memory."

"Always an amazing stay at the Pen. Best staff, best hotel. "