Hotel berdekatan Santa Barbara Polo & Racquet Club

"At check-in had two rooms reserved for 3 weeks. Had deluxe rooms but while checking in rooms weren’t cleaned yet. Check in time 3:00pm it was 5:00. Wanted two rooms on bottom floor because have trouble climbing stairs. Asked but cleaning crew wouldn’t clean one room until next day. Could only get one room downstairs and one upstairs. Told them it’s pretty bad when your employees tell you what they are going to do and not do. Usually stay every time in area But not next time. Will look for...

"The Inn just isn’t what it claims to be. You’re facing the 101, it’s loud, there’s no quick beach access, dated property, and staff isn’t available from 8A-8p as advertised. Our deadbolt lock broke forcing us to need a handyman to free us from the room before departure (a unique but undesirable circumstance). You can see the ocean, kind of, you’re looking at it through 6 lanes of expressway traffic. The hot tub was mediocre, bathrooms were dated, showerhead was installed at shoulder level so...

"Water pressure not good. Room was not ready in time."

"Sorry to say the pool is a joke. The spa is there in a small cubby hole but completelyvoid of water. The restaurant/bar on the third floor should not even be advertised. The courtyard, lobby and rooms are nice."

"Booked through Expedia- the hotel canceled the reservation and gave our room away without any notification. We traveled 3 hours with 3 kids…. Had to turn around and find a new place to stay. Just a real inconvenience without any consideration for my family and I."

"Overall, it was a nice experience and the location is undeniable. We loved the view from our room. The only downsides were it primarily being elderly people, which makes it a little awkward for anyone younger, being without air conditioning, and a phone that didn’t work. We couldn’t run the ice machine and tried to contact the front desk in person and by phone and no one answered during business hours. Again, it wasn’t a bad experience but it’s worth noting everything above."

"Staff wasn't horrible, but they definitely can smile and be more friendlier and more welcoming! Also, I paid to check in right at 3pm and wasn't allowed in the room till 4pm :("

"The hotel is in need of a major upgrade and renovation. It looks like the hotel last upgrade was in the 1970s. It's clean but just very outdated."

"Everything"

"breakfast could be a little better and start earlier (7:30 a little late)"

"Great location and comfortable rooms."

"Had the best time, the room was so modern and spacious while the outside balcony gave it the ultimate vacation experience, felt at ease. Staff was very friendly and helpful. Breakfast was a little on the short side, but I thought the location, the outdoor patios and pool were such a great addition to our stay. Hope to stay here again."

"Highly recommend for anyone to stay here. It’s beautiful and located in a perfect location."