Hotels near Sand Moor Golf Club

"Second stay, we had a bad experience firt time due to a dirty room, broken air conditioning, and shower, body wash hair shampoo missing from the bathroom. Rang and spoke to reception before arrival asking for there to checks done. We arrived and got an earlier check in due as the room was ready brilliant, got up to the room nice and clean 👌 brilliant. Unpacked and went out. Got back jumped onto the shower to find no conditioner and very little hair shampoo, rectified next day as we spoke to reception. Air conditioning set to 18 deg but room was hot again raised with reception and given a fan that registers 22 and for the 2 day we where there it never went lower even set at 18 too hot to have a good night's sleep. Apparently all the mattresses where changed last year by gad there hard had to ask for a topper to soften it up to get a better nights sleep due to the back and hip pain in the morning second night was better just too hot. M lounge quality has dropped in the 18 months from the last visit, Jams gone to cheaper brands cerial range dropped breakfast range smaller lack of hash browns. Friday cakes and afternoon tea where stail and then Apparently not available sat or sunday. Disappointed with a return visit, coming home tired, frustrated and fed up that even with a call to raise issues beforehand and apparently ignored 🙁 😔. Lovely position in town "

"Everything was great for the price, but my crooked neck does not thank your super tall pillows!! I asked for another kind and none existed. Please, have a variety of pillows, especially if you give 2 per guest anyway."

"Amazing staff great facilities staff were friendly and never once complained about my one year old running around laughing"

"Good room and staff was very friendly "

"Good centrally located hotel, 10 minutes from the station. The room i had was large and well presented but no shampoo or handwash in the bathroom. Staff were accommodating letting a large group leave bags before check in. "

"Brilliant breakfast - lots of choice and very attentive staff. It was a treat to be offered a pot of tea or coffee rather than using a machine."

"Receptionist last night was incompetent and appalling. At 10pm at night, 5 minutes after I had arrived in my room and was settling in, he knocked on my door and suggested that I should move to another room “because of an issue” with the room I was in. I reluctantly agreed, and he moved me to another room a few doors down. “It even has a bath” he said excitedly. When I expressed reservations and said that I really preferred a shower, like I had in the previous room, he stated that I would have to return to reception with him so he could look to see else what he could find (not such a short distance, and with my overnight bag). Back at reception, he suggested that he could put me in a ground floor “if I would mind that”. He sounded negative about the room, so I asked if it would be noisy. He said that it wouldn’t, but I might want to take a look. I asked, why - would it be any different to the original room? At this point, he confessed the room wasn’t as nice - and then suggested that I should return to my original room, but he would put a message on the system for his colleague. I have no idea what all this was about, but it was all extremely weird and reminded me of something out of Fawlty Towers. Suffice to say, I didn’t feel particularly safe in the room and had a terrible night’s sleep (it was also too hot). I will not be returning."

"Helpful staff"

"Every thing was Perfect."