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Reviews of Classic Inn

2 out of 5
Classic Inn
921 N IH 35, San Marcos, TX

Reviews

5.0
Rating 10 - Excellent. 0 out of 32 reviews" "
Rating 8 - Good. 8 out of 32 reviews" "
Rating 6 - Okay. 7 out of 32 reviews" "
Rating 4 - Poor. 9 out of 32 reviews" "
Rating 2 - Terrible. 8 out of 32 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

3.2/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cart to transport my things to my room would have been nice. Considering the cost of the room ,I would expect one to be available.
Stayed 1 night in May 2024

6/10 Okay

baotu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Basic no frills motel. Fine if you're staying just for the night. I'd stay somewhere else if you plan on staying multiple nights. Everything in the room is old/out dated. Bed is very hard and hardly any amenities in the room.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
some place to lay your head
TV remote did not work, turned TV on but other than that nothing, no instructions on how to get it to work no amenities
Stayed 3 nights in Oct 2021

2/10 Terrible

Jessie

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Carlos

Travelled with family
Disliked: Staff & service, room comfort
Hotel was in the remodeling process, there was a shortage of towels, no nightstands, there was a bug under the blanket. Not a good experience at all. Will not be staying there again.
Stayed 1 night in Sep 2021

4/10 Poor

Carlos

Travelled with family
Not happy
The motel was in remodeling process. It only had two bath towels snd couldn’t provide more. There was a bedbug on the bed.
Stayed 1 night in Sep 2021
Response from Management on 26 Sept 2021
I’m sorry, due to nationwide shortages, extra amenities are only available upon request.

6/10 Okay

Tammy

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Should have been half the price
Renovations are being done, but they have a ways to go before I'd stay here again. The inside of the microwave was rusty and disgusting. The room smelled odd. Painting had been done to cover holes in the walls but didn't match. Ceiling tiles were missing in the hallway. The room was clean, but definitely the bare minimum.
Stayed 1 night in Jul 2021

4/10 Poor

Shawn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No much to this place.
The remodeling is looking well on the outside but horrible on the inside. They shouldn’t have made our room available, it was a fire hazard with wiring hanging out on the ceiling, and the wall, only 2 outlets worked, door had huge gaps to wear getting in would be easy, nothing in the room but 2 beds with cigarette burns and the tv. Dresser was adequate but no coffee, no microwave, no fridge no room phone.
Stayed 1 night in Jul 2021

4/10 Poor

JAMES

Travelled with family
Liked: Staff & service
Disliked: Room comfort
nobody should have to sleep in a bed like that
Stayed 1 night in Jul 2021

8/10 Good

jamie

Stayed 2 nights in Jul 2021

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Decent Stay
For what we paid and the availability of others on the 4th of July weekend it was okay. It served it's purpose. The attendant was very nice. It's a bit rundown and outdated but the attendant did state they were renovating.
Stayed 2 nights in Jul 2021

6/10 Okay

Charles

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

2/10 Terrible

Andres

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump
Worst hotel ever, nothing worked . I mean nothing Tv, coke machine, ice machine . I could go on an on but I think you get the idea .
Stayed 1 night in Mar 2021

6/10 Okay

John

Business traveller
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveller

Urg
Toilet kept clogging i suppose thats why it was the first hotel i stayed in that had a plunger by the toilet... there was no remote when we got there either everything was under constrution
Stayed 1 night in Dec 2020

8/10 Good

Gerardo

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
can be better
Noise. Room wasn’t ready when I got there at 4p I had to wait for an hour. Otherwise price was good I guess.
Stayed 1 night in Aug 2020

6/10 Okay

Ivey

It was meh
Stayed 1 night in Aug 2020

4/10 Poor

Kenneth

Disliked: Staff & service, room comfort
They charged me an extra 79.99 plus 20$for my dog. So I paid for 3 nights and stayed one night His parents kvv
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great for the price
They had some construction going on so it was a little messy, but overall it’s a good hotel for the price!
Stayed 3 nights in Jun 2020

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very trashy, bathroom's dirty, rooms dirty as well. Worse experience for my family and I and Expedia did nothing.
Stayed 3 nights in Jun 2020

2/10 Terrible

Isabel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Stayed 2 nights in May 2020

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2020

2/10 Terrible

Courtney, Georgetown

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one answers the phones. Staff was napping instead of watching front desk. Rang the bell for service and no one answered. Room was dirty, and full of spiders. Closet door was off its hinges, and there was a wooden board with nails sticking out of it propped against the wall inside the closet. Dresser drawers wouldn’t close. Deadbolt had been ripped off the door. Door took a lot of force to latch closed, otherwise it would bounce back open. No toilet paper, no soap, no toiletries at all. Towels were covered in dirt. Tried to get clean towels, and no employees were around, so a gentleman who did not work for the hotel, who was doing construction on the rooms on their first floor had to search the hotel to find them for me. The towels he could find were still covered in dirt. Rust covered every surface of the bathroom, to the point my husband and I were afraid to use the water to wash our hands. And the entire time we were there, we couldn’t go more than an hour without someone walking down the hallway and trying to forcefully open our door. It sounded like someone was periodically trying to force their way into every room in the hallWay. Woken up late at night by someone repeatedly slamming the door to the room connected to ours, and it shook the walls. The only people that we noticed staying there was the family working in the hotel. It was a very frustrating experience. The definition of a crack motel.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways were dirty with mattresses stacked on both sides. Staircase was dirty and arm rails were loose and not safe. Room was very dirty sheets had stains, toilet and bathtub had gross stains and hair. This is the dirtiest room I’ve ever encountered. We asked for a refund and they said no.
Stayed 1 night in Mar 2020

4/10 Poor

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
We got a little lost on the way there since gps was sending us somewhere else, so we called location. Man answering didn't know how to give directions. We noticed all unoccupied rooms had the doors open, and anyone could literally just walk in. When we finally checked in to our room with 2 beds for 2 people, we only had 1/2 a roll of toilet paper and 1 towel of each size (hand towel, a medium sized, and a regular bath towel). We requested another set of towels, which we never got (stayed 2 nights). We also requested a full roll of toilet paper which we never received as well. The morning after our first night there, we noticed that the window in room had been completely open the entire time, but we hadn't noticed because of the thick curtains. This is a huge lack of security, anyone could have gotten in during the night while we were asleep. My guess is they are remodeling because they had wood and mattresses everywhere just laid out in the halls. We had to walk over and around them. I would never go back to this location or recommend it to anyone. Hotel info said 24hr front desk service but that isn't true. There wasn't anyone there from friday night all the way til sunday morning. Half of the lights in room didn't work.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet paper in the bathroom, dirty carpets, window opens all the way and is very dangerous for children, stained comforter, stained chair, fridge was not plugged in, fire detector needed a new battery so it kept beeping in the middle of the night, no soap, I have photos, and I want my money back. I was soo very unhappy with this stay. As a matter of fact, I noticed that I had no toilet paper and I called downstairs and they guy who answered said I could go down and get some...... I was on the toilet.............
Stayed 1 night in Mar 2020

2/10 Terrible

Jose y Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enojado
Ok la limpiezas no estamos muy seguros porque las sabanas de las camas las marcamos con lapiz labial y cuando regresamos nos dimos cuenta que no las cambiaron
Stayed 2 nights in Jul 2021
Response from Bob on 26 Jul 2021
So sorry about that, usually bed coverings are changed every 3 days for stayover rooms unless requested by the guest.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
poco recomendable
De inicio la ubicación que viene en el sitio esta mal, el hotel esta casi 10 kilometros mas delante del lugar marcado, el hotel es mas estancia que hotel, esta en remodelación, en cuestión de limpieza llegamos y estaba dentro del margen esperado, sin embargo al día siguiente según limpiaron el cuarto y no fue así, las camas cómodas.
Stayed 2 nights in Mar 2020