Best Luxury Hotels in San Juan

"We had a wonderful time. The staff were all friendly and helpful. Our room was clean and comfortable. An all around great visit!"

"With an expected 4 pm check in, we arrived at the hotel around 5:30 to find our room was not ready. Our initial conversation with the employee was that they did not know what time our room would be ready and they would call us. After waiting 2 hours in the bar/restaurant area I went to the front desk and they had our room. No phone call. We finally got to our room at 7:45. Unacceptable for the amount we paid for this room, or for any hotel. "

"Beautiful property, beautiful room, beautiful views. The resort was clean and well kept. The staff was very friendly and helpful and the room was kept clean and stocked daily. Multiple restaurants and bars on site and very professional and nice. All around well done. Would recommend "

"Staff wasn’t the friendliest but my overall experience was a positive one. Great location, was able to walk to the beach. "

"Nice, welcoming staff. Hotel was a good location, nice pool and plenty of dining options on site. Free bike rental was also a nice perk to get to and from old San Juan "

"The room carpet NEEDS TO BE REPLACED. Also more Trash Cans "

"Yes... the ocean is visible you have to be specific that you want a Ocean room... the rooms are clean but the rooms need to be updated but over All it was a good experience "

"The Tryst is known to be a gay hotel, so if you are sensitive be aware. It is excellently located just a block to the best parts of Condado Beach for dining and shopping and it is right on the beach straight out from its very nice beach terrace. The terrace has a great bar, good food selection tables or bar seating and great lounge chairs for eating or sunbathing.They have beach towels upon request at the front desk and beach lounge chairs and umbrellas for free on the beach that they set up for you upon request.This is the ONLY beach terrace with food and nice music along Condado beach.Also, their front desk staff is very friendly and relaxed, they held our luggages for big part of the day after we checked out while we waited for our check in to our next hotel in Old San Juan and let us keep our beach chairs and umbrella all day at the beach. That was a big plus as we were able to eat and relax before moving to Old SJ. Now please be aware the rooms are nothing more than prison cells, We paid a lot of money for a room with "Ocean View". The view was from a dirty small apartment-window so dirty you could barely see outside, there was barely any space for a queen bed and the bathroom was a incredibly small with a half sink, no countertop, no surface space, we had to close the lid of the toilet to have some surface for our toiletries. Also, they had a DJ event on the Sunday from 11 am to late afternoon, so loud the walls shook with the base. Not sure this is a regular event. "

"The breakfast was amazing! Anything you could want they had it!"