Hotels in San Juan Antiguo, San Juan

"Terrible, no maid service and amenities. Just a terrible place and terrible service. "

"With very few exceptions, the service in bar and restaurant were Very Poor. The location amazing, We had a beautiful suite overlooking the port. Room maintenance and quality wonderful! "

"Very small rooms no elevator (I knew this but was lost more than I expected) no hot water in shower But was in a great location especially for a cruise just a 5 minute walk to port terminal and was all downhill "

"Location was perfect. The views from the roof rop bar were absolutely stunning. Room was very clean. Lobby restaurant had great tapas. "

"Clean, comfortable and in the perfect spot! Nice staff as well "

"Hot Tub in room wasn’t working properly had to call everyday "

"Great location, situated in Old San Juan. Walking distance to restaurants, shopping, the Old Fort (Nat'l Monument). "

"I would not venture into this part of San Juan again either. The hotel leaves much to be desired. "

"Pros: Area is great, there is a bodega across the street and a must try food truck next door, 20 minute walk from escambron beach and old San Juan. Staff was mostly friendly. Pool is open 24 hrs. Parking lot is large and easily accessible. Cons: Incredibly limited in-room facilities, no microwave and no hair dryer. You have to walk half a block away to get into a building where you can use a microwave. Good luck getting a hot shower, on demand water heater rapidly changes from boiling hot water to ice cold. Bathroom door was missing a handle and you could see straight inside the bathroom from the outside. You need to text for house keeping, which would be fine but during our 5 day stay we asker for house keeping twice and they did not show up either time. We had to ask the front desk for trash bags to take out our trash ourselves, also asked for a broom which they refused to give us. Didn’t apologize for lack of housekeeping service. Key pad system to enter and lock room didn’t work properly. "