San Jose hotels from RM64

"Way too many stairs on unbelievable"

"Do not recommend staying. 1. Hotel doesn’t have bathroom drain piping that would be complaint with North American standards. No P traps on any drains, (we were in more than one room) 2. Hotel staff accused us of ordering breakfast for room service and made a huge deal out of it. We never ate breakfast at the hotel. If you stay at this hotel demand they block charges to room service and require payment upon any food delivery. 3. The clothing cabinet was the only place I could store my suit. The cabinet had some strange smell and the suit reeked. I asked front desk to recommend a ‘dry cleaner’. They sent staff up to manage. I showed staff the label on the suite, “dry clean only”. Hotel Essencia washed suite like regular clothes and used either heavily scented soap or fabric softener. The size of the suit changed and it stretched significantly. The jacket looked horrible. My custom tailored suit no longer fits at all. 4. Do not recommend renting a car from Hotel Essencia. The experience is not the same as a professional car rental company and cost more. Find safer rental companies towards the airport from downtown. Our room on the 3rd floor smelt terribly of sewage late at night. We found a hotel with traps on all drains in the bathroom and enjoyed staying there."

"Airport shuttle is a plus, great location with a lot of dining options, near downtown n boulevard bay walk, staff is helpful n friendly."

"good"

"Friendly and efficient staff"

"Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy."

"The room was clean and spacious, the Staff was fantastic in being both extremely kind and helpful. The restaurant was exceptionally good both the Breakfast and dinner entrees were excellent. I spent a few weeks at The Lighthouse and will absolutely recommend a stay. JB "

" Sumilon Blue Water Resort is an incredibly beautiful escape, made even more special by the exceptionally friendly and hardworking staff. From the moment we arrived, every staff member greeted us with genuine smiles and made us feel immediately welcome. "

"Staff did not say hello or welcome us politely upon arrival, but did let us check in about 20 minutes early. Later in the day, we returned to the "shack", and noticed there was no hand soap in the bathroom, we asked for the WiFi password, and asked for the remote control to the television. We were then given some confusing excuse that the TV did not work due to compilcations due to the COVID lock down (which as we all know happened about 3 years ago at this point). The story about the unavailability of the TV became the sticking point in the minds of the couple running the hostel. When we tried to reassure the woman that we were disapointed about the TV, but were willing to go without, for some inexplicable reason she pressed the issue and began asking for forgiveness and walked away, only to come back to our room two more times, knocking heavily, insisting on speaking with us on the issue again! My wife asked her to stop disturbing us which she seemed reluctant to do. Finally, my wife felt uneasy after our interaction with the woman and insisted we find another hotel due to the uprofessional behaviour of the couple running the place and the unavailability of hostel staff. I regret leaving this negative review, but honestly do not understand why our experience is so different compared to other reviews here. The husband told me, that if we were not happy, to go ahead and complain to Expedia. I cannot recommend this place. Avoid at all costs, not worth the price or convenience."