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The Neon Elm Hotel

2.0 star property

Choose dates to view prices

Located close to San Diego Zoo and Balboa Park, The Neon Elm Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
The current price is RM368
RM594 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (360 ft away)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Neon Elm Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Neon Elm Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Neon Elm Hotel on 25 May 2026 start from RM368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Neon Elm Hotel?

Limited spots are available.

What time is check-in at The Neon Elm Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at The Neon Elm Hotel?

Checkout is at 10:00 AM. Late checkout is available for USD 75 (subject to availability).

Where is The Neon Elm Hotel located?

Located in Bankers Hill, this hotel is within 2 mi (3 km) of Balboa Park, Petco Park and San Diego Convention Center. San Diego Zoo and Hotel Circle are also within 6 mi (10 km). Civic Center Station is 11 minutes by foot and Civic Center Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

7.4

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Could use a chair or bedside table.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better response time would be better; took awhile to get the codes to enter the property and my room. Would also be nice to have bigger towels; they were a bit small to dry off with after showering. Besides all that; great place. Clean; newly renovated. Front desk guy was cool. One thing I did have issue with was the homelessness. Shady characters hanging around the property. Would be nice if the property owners/managers had a nice relationship with SDPD to help move/keep the homeless out of the area. Besides all that; I’d rate my stay 4.5/5 stars.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Hugo

Liked: Staff & service
The place is not bad — for the price, it’s acceptable. However, it was strange to have a bathroom without a washbasin and to have to shave in the kitchen. The people are friendly while you’re there, but they do not respond to requests once you leave. Even now, one month later, I’m still trying to get the invoice for my payment and I’m still waiting. Not a great experience in that way., otherwise, an okay place to stay in you have a low budget.
Stayed 5 nights in Apr 2026