Free WiFi, bed sheets

Reviews of Colton Motel

2 out of 5
Colton Motel
380 N Sperry Dr, Colton, CA

Reviews

7.2

Good

Rating 10 - Excellent. 36 out of 96 reviews" "
Rating 8 - Good. 20 out of 96 reviews" "
Rating 6 - Okay. 14 out of 96 reviews" "
Rating 4 - Poor. 10 out of 96 reviews" "
Rating 2 - Terrible. 16 out of 96 reviews" "

6.6/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edith

Travelled with partner
Liked: Staff & service, amenities
s
Stayed 1 night in Apr 2024

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities
Un servicio desagradable muy sucio y inseguro nunca abia entrado a un hotel así con puertas así en el baño el piso tan sucio la primer noche fue de terror y peligro no dejaron dormir los otros renteros algo malo de berda debería de reclamar lo que pague por el cuarto porque sucio está de más
Stayed 2 nights in Apr 2024

4/10 Poor

Andrea

Travelled with partner
Disliked: Cleanliness, amenities
The room was not clean. The towels were small and itchy. There was no hot water.
Stayed 1 night in Apr 2024

8/10 Good

Eric

Stayed 1 night in Mar 2024
Response from Manager on 30 Mar 2024
Hi Eric, we are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excellent

Mason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Incredibly friendly, understanding, and caring. Would stay here again for the customer service alone.
Stayed 1 night in Mar 2024
Response from Manager on 30 Mar 2024
Hi Mason, Thank you for your ratings and kind words. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet compared to other
Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Thank you so much Cesar for taking the time to leave us feedback. We hope to see you again soon. We're really grateful and appreciate you taking the time to share your rating with us.

4/10 Poor

Alexis

Stayed 1 night in Feb 2024
Response from Manager on 22 Mar 2024
Thank You Alexis for your feedback, we are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nightmare, but a bad dream
When I saw the Motel on its ad, it looked like an average motel (meaning fair, at least), when I finally got there it was not... One conclusion, I never want to stay there...
Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
We are very sorry to hear that you didn't have a great experience in our Motel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. we will strive to make improvements accordingly.

10/10 Excellent

Delray

Stayed 1 night in Jan 2024
Response from Manager on 22 Mar 2024
Thank you so much Delray for taking the time to leave us feedback. We hope to see you again soon. We're really grateful and appreciate you taking the time to share your rating with us.

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Triny

Travelled with partner
Liked: Staff & service, amenities
There was a leaking in the tub
Stayed 1 night in Dec 2023
Response from Manager on 31 Dec 2023
We can change you to different room or if you’re okay we can send maintenance person to fix i.

10/10 Excellent

Kattisha

Stayed 1 night in Nov 2023
Response from Manager on 6 Dec 2023
Kattisha we appreciate your feedback, thank you for giving us an opportunity to serve you.

6/10 Okay

Alma

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Manager on 6 Dec 2023
Alma thank you for, we are looking to improve our service, we appreciate your feedback..

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Everything was good and went as planned! Worker at office was very kind and helped me have a great stay!!
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Dear Hailey. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our motel.

6/10 Okay

Depresha

Stayed 1 night in Sep 2023
Response from Manager on 26 Oct 2023
Thank you for your feedback, we appreciate it, we look forward to improving ourselves.

4/10 Poor

Jonathan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 26 Oct 2023
Thank you for your feedback, sorry for your inconvenience, we look forward to improving ourselves.

2/10 Terrible

Tyease

Disliked: Property conditions & facilities
Roaches
Stayed 2 nights in Aug 2023
Response from Manager on 6 Sept 2023
Hi Tyease, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our motel, our goal is to provide excellent guest experiences, so we are sorry to have let you down, we have taken your feedback to the Owners and will strive to make improvements accordingly..

6/10 Okay

STACEY

Travelled with partner
Liked: Amenities
Tight parking spaces, beds are average, easy check in/out
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hi Stacey, we highly appreciate your review of your stay, we are constantly working on improving, hopefully you give us another chance, so we accommodate you with more comfortable bed.

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Response from Manager on 26 Aug 2023
Hi Liliana, we highly appreciate your review.

6/10 Okay

shahrzad

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water in the shower
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
I am sorry about your experience, If you would like to move to other room, I can arrange that.

10/10 Excellent

Jason

Stayed 1 night in Jul 2023
Response from Manager on 21 Jul 2023
Hi Jason, thank you very much for your feedback we greatly appreciate it.

2/10 Terrible

Rocio

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in time was at 2:00 pm and at 7 pm my room was not ready yet
Stayed 1 night in Jul 2023
Response from Manager on 21 Jul 2023
We sorry to hear that you didn't have good experience at your check in, we would like to apologize for this, i would like to rest assure that I will be reviewing this with my front desk clerk and check my camera too make sure this doesn't happen again.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 18 Jul 2023
Hi Jason, thank you so much for taking the time to leave us this amazing review, we really appreciate it.

8/10 Good

Leonardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was away from home that was the beauty of it
Stayed 1 night in Jul 2023
Response from Manager on 15 Jul 2023
Thank you for your review, we really appreciate you feedback.

10/10 Excellent

Pamela

Stayed 3 nights in Jun 2023
Response from Manager on 21 Jul 2023
Hi Pamela, we greatly appreciate your feedback, thank you for staying with us.

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manager on 30 Jun 2023
Jason thank you for sharing a review of your recent experience. we really appreciate it.

8/10 Good

jan

Business traveller
Liked: Cleanliness
In need of a handyman
Stayed 2 nights in Jun 2023
Response from Manager on 30 Jun 2023
Jan thank you for providing us with your valuable feedback. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. It is our hope that you will give us the opportunity to better serve. you in the near future.

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
ok
Stayed 1 night in May 2023
Response from Manager on 30 May 2023
Michael Thank you for taking the time to post a review of our property.

10/10 Excellent

Lisa

Stayed 1 night in Apr 2023
Response from Manager on 27 May 2023
Dear Lisa. I appreciate your positive feedback about our Motel. Thank you for staying at Colton Motel.

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Expected a lot more from the cost. Not very clean and did not smell fresh…very musty. Traffic and heater noise made it hard to sleep. Would not recommend or stay there again.
Stayed 1 night in Apr 2023
Response from Manager on 23 May 2023
Hi Michael, thank you for your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

10/10 Excellent

Luis

Stayed 2 nights in Mar 2023
Response from Manager on 23 May 2023
Hey Luis, thanks for taking the time to give your feedback, we really appreciate it.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Manager on 27 Mar 2023
Thank you for your review, we really appreciate it.

10/10 Excellent

Leonardo

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Manager on 21 Mar 2023
Thank You for your review we really appreciate it.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay at this motel
The site was very dirty. The bed spread had wholes in it and it was stained. The walls were dirty. The room smelled bad. There was a door with a key lock on the inside of my room, but i didnt have access to the room. The toilet was not bolted down properly. The room smelled terrible. The tv didnt work properly.
Stayed 1 night in Feb 2023
Response from Manager on 21 Mar 2023
Sorry for your experience. We would appreciate to give us one more chance to make it right.

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Manager on 3 Feb 2023
Sorry for Experience.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Manager on 8 Dec 2022
Thank you for your review

2/10 Terrible

ADAM

Stayed 1 night in Sep 2022
Response from Manager on 26 Sept 2022
Hi Adam, thank you for your review, we appreciate the time you have taken to provide us the feedback. We are very sorry to hear that you did not have great experience in our Motel, our goal is to provide excellent guest experience, so we are sorry to have let you down.

4/10 Poor

Mario

Disliked: Room comfort
Affordable but questionable
The pillows were extremely flat and the sheets felt so rough the bed makes noises and it was difficult to get comfortable there
Stayed 1 night in Sep 2022
Response from Manager on 17 Sept 2022
We are sorry to hear about your experience, we are always looking to improve, your feedback will help us improve.

6/10 Okay

Lupe

Liked: Staff & service
Disliked: Cleanliness, amenities
Basics only.
Stayed 1 night in Jun 2022
Response from Manager on 22 Jun 2022
Thanks for your review, we are always looking for better services to our guests.

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff is so nice and over all everything is ok.
Stayed 1 night in Jun 2022
Response from Manager on 12 Jun 2022
Thank you for your feedback.

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Manager on 30 May 2022
Thank you for your review we really appreciate it.

8/10 Good

Argishti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2022
Response from bob on 1 Apr 2022
Thank you for your feedback, we really appreciate it.

6/10 Okay

Amelia

Stayed 1 night in Jan 2022

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor condition
Stayed 1 night in Dec 2021
Response from Bob on 4 Jan 2022
I am sorry for your experience, we look forward to improve ourselves so the guests have good experience staying with us.

10/10 Excellent

JeNi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was actually ready nice. The people who own the motel are very friendly and hospitable. I will be staying here again
Stayed 2 nights in Dec 2021
Response from bob on 14 Dec 2021
Thank you for your review, we thank you again for staying with us.

10/10 Excellent

Sergio

Stayed 2 nights in Nov 2021

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Nov 2021
Response from bob on 19 Nov 2021
Thank You for your review, we appreciate it.

10/10 Excellent

Javier

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021
Response from bob on 9 Nov 2021
Thank Your Feed back, we appreciate it.

10/10 Excellent

DeLisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Bob on 1 Sept 2021
Thank you for choosing to stay with us, we appreciate your feedback.

2/10 Terrible

Cory Allen

Stayed 2 nights in Jul 2021