Hotel Rooms with Balcony in Sacramento

"Our room was not very clean. There was soap scum and mold in the bathroom. Upon arrival there was a sign at the check in desk that said we were required to leave a 200$ CASH DEPOSIT before we could check in. I checked in ONLINE with the link they sent me and a cash deposit was never discussed. So we had to drive to ATM. Then at the hotel we gave them the money in an envelope that they gave us. We asked if they were going to count it. They refused. They said someone will count it later. Then the envelope was sealed a they REFUSED TO GIVE A RECEIPT. We went to use the hot tub. CLOSED. We went to use the pool and it was absolutely DISGUSTING. I don’t think they have cleaned it in months. So disappointed in this because swimming was what my kiddo was looking forward to the most. We then wanted a refund for this ridiculous hotel and they refused. We ended up going out to mini golf that night to get away from the hotel. The next morning is what made me over the top angry. We went to get the 200$ cash deposit back and there was now NO SIGN AT THE FEONT DESK REQUIRING A DEPOSIT. The front desk man asked us for our room number and if we had a receipt. We told him what happened and he gave us the 200$. We left and came back a moment later to refill our water bottles and he co fronted us telling us it said we only put down 100$. That was not true! DO NOT STAY HERE. SOMETHING REALLY SHADY IS GOING ON!"

"I loved this place. I recommend getting the bigger room , it was totally worth the extra space! Super cute place with excellent views and location for night life. Will definitely stay here again! "

"Elevator was out of service. Tv did not work "

"Nice hotel."

"carpet in the room needs to be replaced, hallways need to be vacuumed, hard to find the entrance using an I phone GPS "

"Immaculate property "

"Great as always"

"The room was clean and staff was nice. The pool and hot tub were out of order and so was the bar "