Russell hotels from RM313

"Staff was very nice and friendly. The hotel room was very clean and so was the rest of the hotel. I will definitely stay again. "

"Great clean rooms. Living room area separate from bedroom. Very roomy. Breakfast selections and pool"

"The rooms were clean including the bathroom "

"The breakfast was very good. The beds were amazingly comfortable. The suite was dated with water stains on ceiling and wall in bathroom, rental not clean, silverware in dishwasher from past renter, peanuts on kitchen floor, white pill on floor near window, torn lamp shade, torn curtains, stained couch, fan missing blade, all windows glass broken and taped, windows sealed unable to open. Rented due to fireplace and kitchen. Fireplace was missing wood. Front desk told us they ran out and needed to buy our own duralog which we did. No instructions on fireplace to open flume and front desk stated to pull to far left well...that closed it and filled the room with smoke that we had to air out by opening front door of rental. Staff were friendly. If the room was cleaned and updated it would have been a 5 star however I would give it a 2.5 to 3"

"We booked our 'deluxe' room based on Expedia positive reviews but I have nothing nice to say about this hotel... When we arrived there was no one at the front desk, and when got to our room it was freezing so we put on the heater which was very loud through the night... In addition, the walls are so thin I could hear my neighbors word for word and footsteps over my head late night and starting at 5am, plus the garbage trucks at 6am. Finally, the bed was uncomfortable. I am scratching my head as to how this hotel got good reviews on Expedia - I had a horrible nights sleep...finally, the rate advertised on Expedia was $158 per night but I was charged $259.71... Hard pass. Do not book this hotel."

"skip"

"Good stay good location, we hope for a better towel room service, and staff being mindful of guests while in the rooms. Cleaning should only be done when the rooms are empty. "

"I was here for 9 days so I guess my needs were higher. There was really no counter space to make a coffee or use the microwave. Very little place to put my clothes as far as a dresser or closet. It would have been nice to have a least one hook in the bathroom vs. 4 in the main room area. It took a while for the water in the sink to get all that warm. The breakfast was ok. There just weren't many warm options. The daily fruit options were not a great combo for a yogurt parfait (tons of toppings though). Just so you know they do charge you daily to park there. I wasn't expecting that. The people who worked there were nice enough, they almost always greeted me when I walked in."

"Clean room good staff"