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Reviews of Mercure Nerocubo Rovereto

4 out of 5
Mercure Nerocubo Rovereto
Via per Marco, 16, Mori Stazione, Rovereto, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 493 reviews" "
Rating 8 - Good. 221 out of 493 reviews" "
Rating 6 - Okay. 40 out of 493 reviews" "
Rating 4 - Poor. 12 out of 493 reviews" "
Rating 2 - Terrible. 5 out of 493 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

helena, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 10 nights in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Grate olace grate breakfast
Stayed 2 nights in Mar 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Stayed 1 night in May 2023

8/10 Good

Ivica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Great breakfast. On-site bar and restaurant. Easy free parking in front of the hotel, or indoor parking for a fee.
Stayed 1 night in Jan 2023

8/10 Good

Pierfrancesco, Hamburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally ok but too close to train tracks

10/10 Excellent

Yael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
The room was very big and clean The breakfast was very good as well It’s my third time I’m staying here and as usual it was a pleasure
Stayed 1 night in Nov 2022

6/10 Okay

Vivek

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022
Response from Giuseppe Buetto on 19 Dec 2022
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Mercure Nerocubo Hotel in Rovereto zu bewerten.Wir bedauern, dass Ihre Erwartungen nicht vollständig erfüllt wurden und entschuldigen uns dafür.Wir werden Ihren Rat sicherlich nutzen, um die Qualität unserer Standards und Dienstleistungen zu verbessern.Wir würden uns freuen, Sie wieder als unseren gern gesehenen Gast begrüßen zu dürfen.Aufrichtig

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and tidy. We enjoyed our stay.
Stayed 1 night in Jul 2022

8/10 Good

Stuart

Stayed 1 night in May 2022

10/10 Excellent

Peter

Stayed 1 night in Apr 2022

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service
Easy access to highway and a good point to explore the north
Stayed 3 nights in Apr 2022

4/10 Poor

Matteo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Receptionist gave me the wrong room also never replied to the calls when I was in the garage. Really poor service.
Stayed 2 nights in Mar 2022
Response from Giuseppe Buetto - Front Office Manager on 3 Apr 2022
Dear Matteo, I receive your review and thank you for your valuable comments. I can reassure you that all the necessary improvement actions are already put into practice, continuing to improve thanks to the feedback from our guests. While waiting to welcome you back, I cordially greet you.

8/10 Good

Julio

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

8/10 Good

Julio

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2022

8/10 Good

Kristaq

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Ronald, Rushden

Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable and comfortable.
Clean, comfortable, reliable hotel from a reliable big chain. Consistent product, unlikely to be quirky in any way. Exactly what we were looking for, that night.
Stayed 1 night in Sep 2021

10/10 Excellent

denisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Ghulam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay
Good place for a business stay.
Stayed 1 night in Jun 2021

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place near the mountains and highway
The hotel is great, the location is perfect if you look for a quick stay outside the city center. But you can get there if you want to in 8 min by car. The service was really good, they really care about making you feel comfortable and welcome.
Stayed 1 night in Sep 2020

8/10 Good

Francesco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay!
We stopped in Rovereto during a business trip! The stay in the Mercure Rovereto was comfortable and we had an excellent rest
Stayed 1 night in Sep 2020

8/10 Good

Tom, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel with lots of parking. Close to autostrada
Stayed 1 night in Jul 2020

10/10 Excellent

Jennifer e

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. You should choose this hotel
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility, modern rooms and conveniences. Good soundproofing. Super staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Decent
Decent, not exceptional but not bad either...
Stayed 1 night in Sep 2019

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, new, clean hotel
New hotel, clean, cheap breakfast, and 20 minutes from Garda del Riva.
Stayed 2 nights in Aug 2019

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Even though i attempted to speak Italian the bar and restaurant staff was not friendly at all. The food was not good and you could not sit outside in the bar area and order food. You had to sit in the restaurant to eat. The a/c was broken and they kept trying to fix it and tell us to wait another hour until it was so late then they said we could switch rooms. Hotel has potential, but not as it is being run now
Stayed 1 night in Jun 2019
Response from Giuseppe on 12 Dec 2019
Dear Anonymous, Thanks for taking the time to share your impressions! I am very sorry for your experience, but it is thanks to comments like yours that we can understand how and what to improve. We work hard to ensure the best possible experience for our guests, but obviously this time things didn't go the right way. If you give us the opportunity to regain your trust, I guarantee that we will do our best to offer you the quality and service already appreciated by many of our guests. Sincerely,

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view!
Extremely happy we stayed here and we will be coming back again Its was a great price for the service received
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
The position on the Near the Brennero Road is the most interesting Point of this hotel
Stayed 1 night in Apr 2019
Response from Giuseppe on 31 Dec 2019
Dear Anonymous, we have your review and thank you for sharing your experience. The comments of our guests are very valuable as they help us to take the necessary corrective actions. We are sorry for not having fully met your expectations. With the hope of being able to welcome you again, we cordially greet you.

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel-would stay again
Stayed 2 nights for business travel. Nice hotel with friendly and helpful staff. Rooms clean and well equipped. Nice restarant also at very reasonable price
Stayed 2 nights in Oct 2018

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Look around
The hotel has lovely staff. Restaurant seating uncomfortable. Everywhere dark. Food mediocre. Very clean would not go back
Stayed 1 night in Aug 2018
Response from The Management on 30 Sept 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nerocubo Rovereto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights. Very comfortable and convenient location for us. Only issue would be the train line outside our room. Could hear trains going past late at nights and very early morning
Stayed 2 nights in May 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
Great service thanks

8/10 Good

Lik San Alexander, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Room is comfortable, just shower is not strong enough, and sometimes not hot enough

8/10 Good

itamar, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great stay.. we took the suite and it was awesome! 20 min from garda lake. friendly staff.low stream of water in the bath.

10/10 Excellent

Bruce, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and Location
Hotel had an excellent location. About a 15 minute drive from Lake Garda which was too crowded. Modern hotel representing good value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value place
It's a great place to spend a night when passing by Rovereto. Very good standard, good service. The only negative is that it's located right between the motorway and the main rail line. Depending on your room position, you can hear either the first or the latter.

8/10 Good

Ronny, Redlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and functional
Good hotel, breakfast can be purchased aside for a reasonable price (rich choice including eggs, yogurt, cereals, pies). Only complaint: wireless internet in the room is painstakingly slow. Had to go down to the lobby for faster connection.

8/10 Good

Doug, Gosport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant food
A good hotel with good service and great food. Only downside is that it is sandwiched between a busy main road and a duel track railway line.

10/10 Excellent

Graeme, Cramlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far out
Sadly everything was spot on except the location - 3.5 kilometers to the town and nowhere to eat other than in the hotel. Taxi ride was a whopping 15 Euros - GASP!!!

8/10 Good

Omri

Liked: Property conditions & facilities