We felt extremely cheated because we specifically selected the rooms based on the images next to each apartment on Expedia. We booked a Family Room and an Executive Suite, Balcony, Annex Building. However, upon arrival, we were assigned the Family Suite, Annex Building instead of the Family room. The staff insisted that the Family Suite was indeed what we've booked but my booking confirmation states otherwise.
Family Suite: The room is old and the sofa bed is uncomfortable. The floor is quite dirty so we couldn't wear barefooted. There were no room service either. The umbrella, and radiator are broken. The better part about this room is that the toilet is renovated and is pretty clean with plenty of papers and towels.
Executive Suite, Balcony, Annex Building: The WiFi requires you to log in to Facebook every time and it is quite a hassle. The main door requires some special skill to open and it can take quite long to get into the apartment. The apartment looks alright...
The good things about the apartments are that it is within walkable distance from most tourist sights and that Dennis was helpful with arranging for transfers and replying to messages.