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Reviews of Centro Waha by Rotana

4 out of 5
Centro Waha by Rotana
Olaya Street, Al Murooj District, Riyadh, Riyadh

Reviews

8.2

Very good

Rating 10 - Excellent. 71 out of 160 reviews" "
Rating 8 - Good. 56 out of 160 reviews" "
Rating 6 - Okay. 15 out of 160 reviews" "
Rating 4 - Poor. 12 out of 160 reviews" "
Rating 2 - Terrible. 6 out of 160 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mohamed, New York

Business traveller
Liked: Property conditions & facilities
All fine except I wish the rooms were a little larger . Small for two people .
Stayed 5 nights in Apr 2024
Response from Centro Waha Riyadh Hotel on 5 May 2024
Dear Mr. Mohamed, Thank you for choosing to stay with us and for taking the time to share your feedback.To meet the needs of individual and family travelers, we have different room types (suites and studios) that are larger than standard rooms.Once again, many thanks for your valuable time, and we look forward to welcoming you again at Centro Waha by Rotana Riyadh.Regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Emad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024
Response from Centro Waha Riyadh Hotel on 21 Apr 2024
Dear Mr. Emad,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

8/10 Good

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Centro Waha Riyadh Hotel on 17 Apr 2024
Dear Mr. Abdullah,Thank you for staying with us, and we hope you will continue to choose Centro Waha Riyadh Hotel by Rotana for your travel needs.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Dalal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2024
Response from Centro Waha Riyadh Hotel on 17 Apr 2024
Dear Ms. Dalal, Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Saif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and will be going back.
Stayed 1 night in Mar 2024
Response from Centro Waha Riyadh Hotel on 17 Mar 2024
Dear Mr. Saif,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

8/10 Good

Khawar

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Mar 2024
Response from Centro Waha Riyadh Hotel on 11 Mar 2024
Dear Mr. Khawar,Thank you for choosing to stay with us and for taking the time to share your feedback. We are glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Best regards,Ahmed RefaatGeneral Manager

8/10 Good

Omar, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Centro Waha Riyadh Hotel on 25 Feb 2024
Dear Mr. Omar,Thank you very much for rating Centro Waha Riyadh Hotel by Rotana.We hope to continue choosing Centro Waha Riyadh Hotel by Rotana!!Best regards,Ahmed RefaatGeneral Manager

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Very good. Location, cleanliness, comfort. Will look to stay again when in riyadh
Stayed 3 nights in Jan 2024
Response from Centro Waha Riyadh Hotel on 24 Jan 2024
Dear Mr. Philip, Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Ahmed RefaatGeneral Manager

6/10 Okay

Igor

Stayed 3 nights in Jan 2024
Response from Centro Waha Riyadh Hotel on 11 Jan 2024
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We were glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Oluwabukola

Stayed 1 night in Dec 2023
Response from Centro Waha Riyadh Hotel on 11 Jan 2024
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We were glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

8/10 Good

Seerwan Hariry

Stayed 1 night in Dec 2023
Response from Centro Waha Riyadh Hotel on 18 Dec 2023
Dear Seerwan,Thank you for staying at Centro Waha by Rotana Riyadh.We appreciate that you took the time to make us aware of your experience during your recent stay.We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services.Once again, thank you for choosing Centro Waha Hotel, and we look forward to seeing you again shortly.Best RegardsAhmed Refaat General Manager

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Centro Waha Riyadh Hotel on 17 Dec 2023
Dear Mr. Mohammed,Thanks for taking the time to provide us with feedback.It is very valuable for us to hear from you, as it helps us to improve our services and facilities and to better serve our guests. Once again thank you and I look forward for your return.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Ayman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, good food, and convenient location to the business area.
Stayed 2 nights in Nov 2023
Response from Centro Waha Riyadh Hotel on 21 Nov 2023
Dear Mr. Ayman,Thank you for staying at Centro Waha by Rotana Riyadh.We appreciate that you took the time to make us aware of your experience during your recent stay.We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services.Once again, thank you for choosing Centro Waha Hotel, and we look forward to seeing you again shortly.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Chukwuma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Centro Waha Riyadh Hotel on 7 Nov 2023
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We were glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Dana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay!
Staff were amazing and very helpful.Rooms were clean and service was beyond expectations,.
Stayed 4 nights in Sep 2023
Response from Centro Waha Riyadh Hotel on 4 Oct 2023
Dear Ms. Dana, Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Ahmed RefaatGeneral Manager

8/10 Good

Mohamed

Stayed 3 nights in Sep 2023
Response from Centro Waha Riyadh Hotel on 4 Oct 2023
Dear Mr. Mohamed,Thank you very much for rating Centro Waha Riyadh Hotel by Rotana.We hope to continue choosing Centro Waha Riyadh Hotel by Rotana!!Best regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Emad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel amazing city
Stayed 1 night in Sep 2023
Response from Centro Waha Riyadh Hotel on 17 Sept 2023
Dear Mr. Emad, Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Caroline Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Ahmed Fathalla on 12 Sept 2023
Dear Caroline,Thank you for staying at Centro Waha by Rotana Riyadh.We appreciate that you took the time to make us aware of your experience during your recent stay.We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services.Once again, thank you for choosing Centro Waha Hotel, and we look forward to seeing you again shortly.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Caroline Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Ahmed Fathalla on 12 Sept 2023
Dear Caroline,Thank you for staying at Centro Waha by Rotana Riyadh.We appreciate that you took the time to make us aware of your experience during your recent stay.We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services.Once again, thank you for choosing Centro Waha Hotel, and we look forward to seeing you again shortly.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Caroline Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Ahmed Fathalla on 12 Sept 2023
Dear Caroline,Thank you for staying at Centro Waha by Rotana Riyadh.We appreciate that you took the time to make us aware of your experience during your recent stay.We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services.Once again, thank you for choosing Centro Waha Hotel, and we look forward to seeing you again shortly.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Ashraf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Centro Waha Riyadh Hotel on 2 Sept 2023
Dear Mr. Ashraf,Thank you very much for rating Centro Waha Riyadh Hotel by Rotana.We hope you have the opportunity of staying with us at Centro Waha Riyadh Hotel by Rotana soon.Best Regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Magdi, MARIETTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean and convenient hitwl
Stayed 3 nights in Jul 2023
Response from Centro Waha by Rotana on 2 Aug 2023
Dear Mr. Magdi,Thank you for choosing to stay with us and for taking the time to share your feedback. We were glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

10/10 Excellent

abdulmajeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent
Stayed 1 night in Jul 2023
Response from Centro Waha Riyadh Hotel on 31 Jul 2023
Dear Mr. Abdulmajeed, Thank you for sharing your feedback.I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Centro Waha Riyadh Hotel on 31 Jul 2023
Dear Anthony,Thanks for taking the time to provide us with feedback.It is very valuable for us to hear from you, as it helps us to improve our services and facilities and to better serve our guests. Once again thank you and I look forward for your return.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Dino

Stayed 1 night in May 2023
Response from Centro Waha by Rotana on 27 May 2023
Dear Dino,Thank you for sharing your wonderful review of our property with community. I am thrilled you enjoyed the amenities and services. We strive to be your “home away from home” when traveling and hope to welcome you back again soon at the Hotel.Sincerely, Ahmed RefaatGeneral Manager

4/10 Poor

Kawthar Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept at 3am construction started 5:30am! Until i had to wake up and go to the airport DID NOT SLEEP They didn’t mention there was construction
Response from Centro Waha Riyadh Hotel on 19 Apr 2023
Dear Kawthar,Thanks for taking the time to provide us with feedback that will assist us to constantly improve our facilities and services and will help us to know how to better serve our valued guests. Regarding your observation of noise from construction buildings near the hotel, we would like to apologize for any inconvenience you had during your stay, as this is beyond our control. We hope you have the opportunity of staying with us at Centro Waha Riyadh Hotel by Rotana soon. Best Regards, Ahmed Refaat General Manager

10/10 Excellent

adel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Centro Waha by Rotana on 11 Mar 2023
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We were glad to hear that you had an enjoyable stay, and we cannot wait to welcome you back again on your next visit. Regards,Ahmed RefaatGeneral Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 3 nights in Feb 2023
Response from Centro Waha by Rotana on 8 Mar 2023
Dear Valued Guest,Thank you for staying at Centro Waha by Rotana Riyadh.It is very valuable for us to hear from you, as it helps us to improve our services and facilities and to better serve our guests. Once again thank you and I look forward for your return.Best RegardsAhmed Refaat General Manager

6/10 Okay

Dalal

Stayed 2 nights in Feb 2023
Response from Centro Waha by Rotana on 8 Mar 2023
Dear Valued Guest,Thank you for staying at Centro Waha by Rotana Riyadh.It is very valuable for us to hear from you, as it helps us to improve our services and facilities and to better serve our guests. Once again thank you and I look forward for your return.Best RegardsAhmed Refaat General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Bad , considering the construction, acoustic isolation is bad
Stayed 1 night in Feb 2023
Response from Centro Waha by Rotana on 2 Mar 2023
Dear Our Valued Guest,Thank you for staying with us and at the same time we would like to extend our sincerest apology for falling short of your expectations.We highly appreciate your feedback which will enable us to serve you better.Again, we apologize for any inconvenience, and we hope that you would give us a chance to host you again.Best Regards,Ahmed RefaatGeneral Manager

10/10 Excellent

Yousif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, modern and trendy, helpful staff, clean and hygienic,
Stayed 1 night in Feb 2023
Response from Centro Waha by Rotana on 28 Feb 2023
Dear Mr. Yousif ,Thank you for staying at Centro Waha by Rotana Riyadh.We appreciate that you took the time to make us aware of your experience during your recent stay.We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services.Once again thank you and I look forward for your return.Best RegardsAhmed Refaat General Manager

10/10 Excellent

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you! Best hotel I've ever seen.
Thank you! Best hotel I've ever seen.
Stayed 1 night in Jul 2020

10/10 Excellent

Michael R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you! Best hotel I've ever seen.
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
King bed is not a king at all very small, the air conditioning is not working,
Stayed 3 nights in Mar 2020

6/10 Okay

FAB

Business traveller
Liked: Staff & service
Disliked: Amenities
Basic stay, not too bad but not good enough. Toilets always have sink drainage issues. Housekeeping forget to replenish supplies everyday No coffee machine in room Room service take long to answer Not very clean overall. For same price , you could find better alternatives in city.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is the worst, when you call to ask for something they will never come, noise is a must and will hear your next door conversation or anyone walk in the aisle.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel needs improvement
Convenient location and ok hotel. Unfortunately couldn't sleep from the AC strange noices all night, sink is clogged and internet was pretty bad. Breakfast was good.
Stayed 1 night in Feb 2020

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far
The hotel is nice but a bit from everything which is complicated by all the construction around the hotel and overall in the city.
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location in Riyadh. Easy to get to and 20 mins from international airport
Stayed 2 nights in Feb 2020

4/10 Poor

Muawia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Fahad

Stayed 1 night in Jan 2020

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Mashail Saad - Executive Secretary on 25 Dec 2019
Dear Valued Guest, Thank you very much for rating Centro Waha Riyadh Hotel by Rotana. We hope you have the opportunity of staying with us at Centro Waha Riyadh Hotel by Rotana soon. Best Regards,

10/10 Excellent

samer

Stayed 1 night in Dec 2019

10/10 Excellent

Aleka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
I was positively surprised by the comfort of the bed and the room in general. Good value for money. Good for a short business trip.
Stayed 3 nights in Oct 2019
Response from Mashail Saad - Executive Secretary on 22 Oct 2019
Dear Aleka, Thank you for staying at Centro Waha by Rotana Riyadh. We appreciate that you took the time to make us aware of your experience during your recent stay. We are indeed proud of the service quality that we offer to our valued guests such as yourself and I am therefore pleased to learn that we have exceeded your expectations in most aspects of our services. Once again thank you and I look forward for your return. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from Mashail Saad - Executive Secretary on 22 Oct 2019
Dear Valued Guest, Thank you very much for staying at Centro Waha Riyadh Hotel by Rotana. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. We hope you have the opportunity of staying with us at Centro Waha Riyadh Hotel by Rotana soon. Best Regards,

8/10 Good

Abdullah

Stayed 6 nights in Sep 2019