Hotel Dekat Rising Sun Arts Centre

"This place feels like an odd mix — some aspects feel like a hip boutique hotel while others seem a bit “budget.” There is no actual lobby or dedicated hotel staff in the evening, so you collect your key from the large bar on the ground floor. The rooms are nicely decorated and well appointed (eg, nice bathroom fixtures, Nespresso machine in room), though quite dark. Good location in historic city centre. Nice touches like a refrigerator on the corridor that has bottles of cold filtered water."

"Very pleasant staff. Both in reception as well as at the breakfast!"

"Excellent location and amazing staff service "

"Good location, not too far from the railway station. The late check-out on a Sunday (1pm) was great for having a shower and changing after the Reading Half Marathon. Lots of places to eat nearby, if you don't fancy eating in the hotel. Room and bathroom were clean and functional. Tea and coffee-making facilities available."

"Excellent facilities, very clean and well maintained hotel. The staff were very professional and friendly!"

"Excellent"

"Extremely clean, well maintained, bed was uncomfortable though so could be updated. Be aware though, there are lots of stairs."

"Lovely staff that were friendly and helpful"

"2025.01 入住第二次，今次安排在1樓，房間設備整體都好好。 Apartment 地理位置非常好，火車站，巴士站，食店，購物都在附近。 唯一缺點就是入大門口時，一個密碼要開兩個門，不過好快解決當你明白怎樣門口和關門。"

"Terrible experience. We were greeted by a male receptionist (Sundeep was his name I believe). He asked for the name of the booking, then gave us the room keys. We went to the room and fell asleep at 10 pm. At around 10.40 pm the same receptionist came to our room and woke us up. He knocked and shouted that he does not see the reservation. My mother asked if this could wait till the morning. He said no. Half-asleep, I dressed up and showed the Expedia confirmation. He nodded and went away....

"I found everything to be above average. Good service. Enjoyed our stay."

"For a solo traveller, if you need a clean and safe place to stay overnight, this place is sufficient. Room is tiny and one person could barely turn around. Bathroom and ac will be the amenities provided. Checkout was 10am so I barely could sleep in, also I heard clearly and constantly that neighbours’ doors were closed. Parking is at the back and a short walk to Thames river and train station. Staffs were friendly. Anyway you paid for what you got."

"Breakfast not served Friday, Saturday and Sunday. Bar not open, receptionist did get us a drink. "

"Greats"

"The room appeared to have not been cleaned after it's previous accounts. There was what looked like fecal matter on the toilet seat, bodily fluids on the bedding which definitely hadn't been changed and the room smelt like someone had been smoking, even though this is illegal. The staff didn't seem to care when we handed the keys back and left without even viewing another room. Do not stay here, do not give them your money. The environmental health should inspect and close them down."

"It was just ok. Location was excellent for us which is a big plus but let down by poor communications (no response to phone calls or emails at all). Check in instructions were sent, but after check in time. I wanted to confirm the arrangements upfront as it was getting to the stage where I thought I would need to arrange alternative accommodation. In addition, the flat itself was frankly, filthy. Dirty toilet, shower, all work surfaces covered in dust. It is a really small place so would...