Hotels near Ripley's Aquarium of the Smokies

" Breakfast fresh with omelette station. Great service. Room had broken table and wall siding. They offered to fix but we didn’t want to waste time waiting for maintenance. "

"Great spot , right in the middle of town . Pool was great for kids . Only down fall is now you have pay to park at the hotel you already pay for.... 15$ a night . And the parking area was horrible to try n park in."

"Great location, clean and pool time for kids. "

"This property was deceiving from the start. No where in the description were we told this is a timeshare property and we would be solicited. Or that our room wouldn't be in the main facility with all the amenities. Our room was in a rundown building with a view of a new hotel parking lot. The elevator sounds as though it is on the brink of death and the walls are so thin we heard normal conversations from the parking lot. The room wasn't bad. It is very small but offered everything we needed. The kitchen area dors have a range hood that sticks out at just the height that we both ended up with bumps on the head. The hvac unit works but it is so loud we turned it off to sleep. The free parking is nice but the hill is pretty steep to town. Coming back each evening will definately burn off the ice cream. Overall, we had a good time but will not stay here again. Too many choices to be so unimpressed. "

"Good location, short walk to main road with all the shops and restaurants. Front desk staff very helpful and friendly, hotel itself clean. Pool and restaurant inside the hotel however, were very disappointing. Pool was always dirty with bugs, hair, ect. We stayed for a week, visited the restaurant/ snack area several times, and only ever purchased anything one time because there was no one around to serve us or check us out. The two occasions we did see and speak to someone they were rude. "

"the location was perfect for our visit"

"Excellent "

"Bed was ok. For the price, parking should be included. Breakfast was not included but there was coffee and fruit (apple/banana). We will not stay there again. One reason that we chose this place was the hot tub, but it was not hot……"

"Pro: Location! Hotel is located on the strip and everything is within walking distance. 1 BDRM (2) Queen Beds suite is spacious. Cons: 1: Staff not knowledgable of hotel. After check in, we noticed the room were missing things. No ironing board, hair dryer, cups and only 2 towels. My wife went to the office and inquired. Reception gave her additional towels and told her someone will be up to bring the hair dryer (no one ever came). Following morning she inquired again and the lady at the front desk told her that hair dryers were not part of the amenities! My wife then looks up the hotel info and see's hair dryer is indeed part of the amenities so she goes back to office and tells them that we are still missing cups, ironing board and a hair dryer. Eventually they brought everything up. 2. Going down to breakfast on our 2nd day and coffee didn't seem to look right and notice the refill light is on. I asked about the coffee if needs refilled and lady said, they do not know anything about the coffee and that someone else comes and service the coffee. So we left and went to Starbucks! Also the breakfast is below average and breakfast area is small. 3. Indoor pool is NOT HEATED! It was freezing and hot tub not working! 4. No TV in the bedroom, appears someone took it off. 5. The cabinet door hits the light when its opened! Summary: Hotel has so much potential! With proper cleaning, and having the right employees who cares about their job, this hotel could be a gem! "