Hotel Dekat Regal Southpark Mall

"Clean room, excellent staff."

"This hotel is our favorite when we stay in Colonial Heights. The staff is friendly, cheerful, knowledgeable, courteous and helpful. The room was spotless inside and the hallway was immaculate. The outside is well maintained. The only comment that is negative was that you pay to park there which just started. I was disappointed to have an additional charge of parking. I think if you choose to stay in a hotel over all the others it should be a no brainer not to charge to park your vehicle. It was...

"It’s the best restored hotel in the area very clean. Very nice outdoor patio. & bar"

"Everything"

"I travel alot and this hotel was such a welcome experience. I was greet so enthusiastic when I entered and I felt that the front desk really cared about my stay. The hotel lobby smelled wonderfully and was very clean. The room was comfortable and clean. The restaurant was wonderful. There is a diverse menu that actually had dishes with real vegetables, not juat burgers and pizza. The breakfast was also top notch. The sercers were personable and attentive. This is a hidden gem whether you have a...

"Everyone was kind and respectful from the gentleman that checked me in to the maintenance man I ran into on the elevator. Housekeeping. Everyone made me feel welcomed. Room nice nd clean and spacious"

"The bathroom wasn't clean, and there was an extra charge on my card along with the security payment. I am still waiting on that refund. They did give me a free stay because of the bathroom."

"One of the nastiest places I have ever stayed in my life shower was broken, the entrance door you can barely open it. No bathroom amenities no shower gel. The area is very sketchy crackers at every corner. For $85 a night you expect basic stuff from my room this place doesn’t even offer minimum."

"I enjoyed my stay and will definitely come back. I was very pleased with the cleanliness of the room and amenities. The best part of my experience was engaging with staff. The professionalism exhibited by every staff member that I came in contact with, provided the utmost customer service support. I would like to acknowledge Ty, and her leadership skills. I witnessed a few unforseen situations that was out of her hands; for instance, the key cards were not working and she had two guests in line....

"The lady was super friendly and helpful."

"It was a wonderful stay all the way around. I will definitely be staying there again.. I highly recommend this hotel"

"Elevators were broke; night clerk was very hard to understand, but did accommodate with room on the first floor. Hotel is pretty beat up and showring wear. Cleanliness was average to slightly above. This property is NOT in keeping with what I usually see from Comfort Inns. "

"Clean room"

"The staff was extremely kind and helpful. Thanks"

"Clean, quiet, and friendly, with comfortable mattresses and plenty of parking for our trailer. The owners and staff warmly welcomed us back for our second stay, and one staff member even offered to bake us cookies! Breakfast was plentiful and varied, though it featured the same eggs, sausage, biscuits, and gravy each day. There was also plenty of cereal, yogurt, waffles, a small selection of fruit, a juice machine, a few baked goods, and a fancy coffee machine that’s excellent when it’s not...

"As other reviewers mentioned, hotel was very clean and the breakfast had a great selection - better than at other hotels in this price range. My only issues were that the bathtub was very slippery and my young daughter slipped and fell getting into the shower and injured herself. I am not sure there is anything the hotel could do to prevent this but please use caution when getting into the tubs. Also, we were put in room 110, which is right next to the room where breakfast is prepped, and I woke...

"Room was clean but the bathroom was blocked up after showing"